inside. As if outside forces such as is simply not aware of how they are
competition, strategic decisions, aff ecting the company and they will
hiring and recruiting decisions, and be glad to cooperate.
our friends at the government(s) If the actions continue in spite
weren’t enough, these characters of the request of management, the
eat at the guts of the company by character must be removed. This
actions such as not enthusiastically can be done with compassion and
participating in team meetings, kindness, but it must be done.
constantly questioning Otherwise, the culture of the
management decisions, and calling company will continue to be one
other employees and complaining of ambivalence as other employees
about everything that they can’t observe the behavior in question
control. The creep moves slowly but and rationalize that either that
it can be a powerful negative force. behavior is acceptable or that it is
Exposure to new employees can be only acceptable behavior for the
disastrous. company top producers. Either way,
Does this sound like one of your this is bad.
employees? If so, what can you do? Additionally, and predictably, the
Here are a couple of things that negative behavior which is quietly
should be done and soon. being approved by management
First of all, senior management reaches the point of intolerance and
needs to confront the situation action has to be taken swiftly. This
head on. The character in question usually becomes uncomfortable,
must be made aware of how the stressful, and internal company
negative consequences of his or her headline news.
actions can impact the culture of the Early positive action is the
company and ask if they would be better choice. Remember…great
willing to watch their actions. It is teams are built with character, not
possible that the person in question characters.
...great
teams are
built with
character,
not
characters.
July/August 2009 THE SPIRIT OF KINDNESS MAGAZINE 7
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