SLR p6-7 news Jun09.qxp 01/06/2009 12:38 Page 7
news
David Sands named UK’s
NFRN-Booker
deal reports
top convenience retailer
first quarter
6% uplift
Kinross-based convenience store
Ewen Chisholm, right,
The National Federation of Retail
group, David Sands Ltd been
collects the award.
Newsagents’s recent trading
named Best Convenience Retailer agreement with leading
in this year’s Convenience wholesaler Booker has gotten off
Tracking Programme (CTP) to a flying start, with NFRN
Awards, organised by consultancy members’ first The agreement has
firm, Harris International seen members benefitting from a
Marketing (him!). range of offers and initiatives
The independent chain also since the relationship got
scooped prizes for having the underway in January this year.
friendliest staff in the UK and These have included a £50
offering the best customer service voucher for members not
in the country. currently registered with Booker, a
The £34m-turnover company, £50 voucher for new members, a
which operates 26 convenience over the coming months, this to receive such a vote of free case of Euro Shopper Energy
stores across Fife, Perthshire and latest set of awards reaffirms the confidence from our customers Drink voucher for all members
Kinross, added to its burgeoning group’s commitment to providing tells us that we really are striking and an on going in-branch
reputation at the awards, which the highest possible levels of a chord with the people who use programme of events for
are based on feedback from customer service at a very local our shops day, in day out. members. Similar exclusive deals
28,000 convenience store level. “All of our stores are located are planned throughout the year.
shoppers and thousands of store Ewen Chisholm, chief right in the heart of local Commenting on the
staff and managers. They are operating officer, said: “We’re communities and our staff work performance, National President
specifically designed to recognise absolutely delighted to be exceptionally hard to ensure that Naresh Purohit said: “When we
best-in-class convenience retailers. recognised in this way by the their customers can shop in a signed this agreement we believed
As David Sands forges ahead people who matter most – our clean and pleasant environment, that it would be of huge benefit to
with ambitious growth plans customers. get everything they need and want members and we are delighted
which include a £2m-plus “It’s always a great boost for our – and be guaranteed a cheery, that this has shown to be the case.
investment in new store openings staff when we win any award but efficient welcome in the process.” “In the current economic
climate there has been a real
Londis retailers to benefit from enhanced over-rider
move from customers to shop
locally and we believe that by
working with Booker we can give
Musgrave Retail Partners GB is the opportunity to earn an schemes. our members a complete support
aiming to develop and strengthen additional 2% LOD on purchases Musgrave Retail Partners GB package to enable them to
the Londis brand by encouraging of provisions, groceries, alcohol managing director Phil Smith capitalise on this trend.”
the adoption of brand standards and confectionery through explained: “We will continue to Steve Fox, sales director – retail,
through a new, enhanced ‘brand Musgrave. To realise the benefits, focus on the needs of our retail Booker said: “We are delighted
essentials’ Londis over-riding retailers need to commit to certain partners, putting our retailers at that this relationship has got off to
discount (LOD) scheme, offering ‘brand essentials’, such as the heart of all that we do. such a good start. The NFRN
retailers significant margin committing to refit their store to Everything needs to be looked at provide a vstrong range of services
opportunities earning up to a approved standards; purchasing through the lens of a rapidly and support to help independent
maximum of 4.5%. ‘must-stock’ items and changing market and that’s why news and local retailers and we
The new scheme gives retailers participating in promotional we’ve taken these actions.” are very pleased to be part of it.”
The Sun warms up NIW
News International (NI is stepping up its promotion of seven money off coupons only redeemable at
this month’s National Independents’ Week (NIW) by independent stores plus editorial covering the
inviting independent retailer stockists of The Scottish FWD My Shop Is Your Shop campaign, sponsors of
Sun to call its Newscall helpline for activities to help NIW.
their business. MSYS chairman Alan Toft said :”Independents who
NI area personnel will be helping newsagents, c stock The Sun will be doing their customers a favour.
stores and rural stores in-store during NIW and the ‘s important to get the message of MSYS to local
number to call is 0203 060 1650. communities in addition to the money-saving
The Scottish Sun has just run a campiagn including opportunty for local families”.
WWW.55NORTH.COM JUNE 2009 l SCOTTISH LOCAL RETAILER l 7
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