OTS p18-19 Best Bar None Jun09.qxp 28/05/2009 15:17 Page 19
best bar none · business building
that is why he has entered the 2009 Best Bar
None Awards.
“Two years ago Byblos would have been
fairly low down if we’d entered the awards
and although it was hitting the standards, it
was the minimum required,” he admits. “But
from now on, the minimum is not enough,
we want to push boundaries in this area and
that’s something that can only be good for
business. In this climate people have so many
options available when planning a night out so
we have to be among the best to get their
custom.”
That has led to a change in policy and
going through all the basics, then building and
improving on what was already in place. The
venue has changed security firms to Up Front,
and now has regular door staff. There is more
training in place for staff on how to deal with
Byblos has a new team in place, and
intoxicated customers, or people they believe
is hopeful of winning an award.
are under age. There are also weekly
meetings where the previous week’s incidents identified and you can work towards enjoy themselves and Best Bar None helps
are discussed. “It’s not really a hard thing to improvements as the new Licensing Act them enjoy themselves in a safer
do, we see where there are problems and we comes into existence. environment. We want to create a venue
cut them out,” says Andrew. “It’s daunting to look at all the sections and that’s safe, where people can relax and enjoy
He does admit that it’s tougher for sub-sections Best Bar None covers, but when themselves, and by following the Best Bar
independent outlets to ensure compliance you break it down you can reach the None principles, we can achieve that. It’s a
with all the principles of Best Bar None, but minimum requirements and from there you good scheme. I’ve got a lot of experience in
that’s all the more reasons to enter the innovate to improve on that,” says Andrew. the industry, but I don’t know everything so it
awards, because even if there are some areas “One thing we don’t want to do is go too far helps highlight things that have maybe been
not up to scratch, at least they can be though, it’s about balance. People are out to overlooked or not realised.”
NATIONAL available nationwide. Contact Catersafe@tiscali.co.uk
servewise@alcohol-focus-scotland.org.uk •
UIrecordMake-It-So Training Solutions Ltd
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0141 572 6703 • www.alcohol-
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To advertise your training centre in the Training Directory,
please call Brian on 0141 222 5383 or email bmcshane@55north.com
www.55north.com · june 2009 · ots · 19 ·
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