Phone 800-457-1019
8 a.m. - 5 p.m. (Monday - Friday)
Eastern Standard Time
email orders to:
orders@keyproducts.com
FaX 800-435-9054
alaska
6-7 Days
delivery
serviCe sChedule
1 day
2 days
3 days
4 days
hawaii
6-7 Days
5 days
6-7 days
Puerto rico
4 Days
same day shipping
Key Products now offers FedEx Ground® and
TeChniCal supporT
FedEx Express® delivery service. We ship your
If you have a product question, give us a call!
packages via FedEx Ground® service for 1-5
Our professional inside sales staff (comprised
business days delivery of packages up to 150
easy ordering
of locksmiths) is available to give you quick,
lbs. FedEx Ground® shipping offers dependable
Our fast, friendly and
complete, accurate information. You have access
package delivery within 1-5 business days. Or,
professional inside
to the knowledge and experience needed to
absolutely, positively need overnight service?
sales associates
make your job easier. Many hours of training and
FedEx Express® shipping guarantees it! Take no
will take your order
research go into the development of product
chances. Fast, reliable FedEx Express® shipping
and answer your
information to assist you with proper cross
is your best bet.
questions about
referencing, quality comparisons and technical Your order can be conveniently tracked online product availability,
details. with a tracking number at:
www.fedex.com/us/ shipping or returns.
orders WebsiTe
Place your order for in-stock merchandise by 5:00 View our complete catalog and specials at:
p.m. Eastern Standard time, Monday-Friday, and
www.keyproducts.com
we’ll ship it the same day. Orders placed after 5:00
p.m. will ship the next business day.
Terms & CondiTions
accounts To establish an open account returns If merchandise is ordered in without notice. All items are subject to
please request a credit application to error and must consequently be returned, quantities on hand. We are not responsible
submit to our credit department. If an please call for a Return Authorization for typographical errors. We are not
open account has not been established, Number. We will assess a 20% restocking responsible for incorrect items if OUR
all orders will ship via VISA, MasterCard, charge along with a $7.00 Return Service catalog numbers are not used when
Discover, American Express or pre-paid Charge. Absolutely no shipments to Key ordering.
check. Products will be accepted without a return
Promotions We reserve the right to
terms Key Products open account terms
authorization number clearly marked
substitute on all free merchandise. All free
are - Net 25th. Open accounts not having
on the return shipment. Any shipments
merchandise must be requested at time
charges in the last six months must re-
received by Key Products without a Return
of order. All promotions apply to in-stock
establish credit by contacting the credit
Authorization Number clearly marked on
inventory, and while supplies last.
department at 1-800-457-1019 ext. 1930.
the shipment will be shipped back freight
collect at the customer’s expense. There
material surcharge A material
Freight Orders over $150.00 ship freight
is a 30-day return policy and credit will be
surcharge is added to every invoice to
free in the continental United States.
given after inspection. No returns on Key
address volatility in freight surcharges,
Orders under $150 ship $8.50 freight. Next
Machines.
packaging costs and other distribution
Day Air and Second Day Air are available costs. The material surcharge is calculated
for an additional charge.
Prices Prices are subject to change
as a percentage of the total invoice.
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