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VOICE
Success story
technology
connected to a headset worn by into the roll cage or pallet before
the employee, which allows the being directed to the next location.
Vocollect at a glance
user to interact using spoken Gary Glessner, managing
Since 1987, Vocollect, Inc. has delivered proven performance
voice with the Minster WMS through director, Vocollect Europe, said:
improvements in productivity, accuracy, cost reduction and job
satisfaction for mobile employees. Vocollect Voice replaces lists
a native interface. Operatives can “Voice-directed work consistently
and traditional data capture methods with hands-free, personal
work completely hands- and eyes- improves productivity in all our voice dialogs. Through a premier global network of resellers and
free by receiving picking commands implementations as well as
supply chain performance experts, hundreds of thousands of
from the WMS via the plug-in providing a boost to accuracy,
people on six continents use Vocollect Voice to improve work
every day.
headset and the Vocollect Voice safety, worker and customer
device; the system literally talks satisfaction and overall making an
the operative through their task. organisation far more competitive.
VoiteQ
Instructions are transmitted over Working closely with our partners
a wireless network to the to deliver full integration with WMS
VoiteQ provides voice-directed solutions enabling a hands- and
eyes-free method of warehouse picking that can result in a
employee who follows instructions, providers such as Minster, we
smoother and more continuous operation, increasing productivity
such as the location and quantity offer a powerful voice solution for and accuracy. Founded in 2001 and headquartered in Blackpool,
for picking. The picker responds our customers supply chain needs.”
UK, VoiteQ supplies fully integrated retail solutions that incorporate
with the status of the pick, then
Business Management Systems, WMS, and EPoS systems, as well
as VoiceMan middleware software for voice solutions.
the device updates the WMS Kerr concluded: “We fully expect
module in real time. to see improvements in picking
efficiencies through the use of
Minster Logistics
The operative is directed to the voice technology, having seen
Minster has been established since 1978 and provides expertise in
appropriate warehouse location voice in action in similar operations.
Distribution and Logistics. The company is also supplies contract food
and the location of the goods to We believe that with VoiteQ’s service distribution systems, with experience in working with high-
be picked is verified by check expertise in voice technology,
calibre customers such as 3663, Brakes Logistics, Marks & Spencer
digits to ensure accuracy. Once partnering with Minster and their
and Local Authority supply organisations. Minster delivers solutions to
logistics, distribution and supply chain organisations, and its
confirmed the operative is WMS knowledge, we will get our
applications are designed for high-volume, mission critical situations.
informed of the quantity to pick ideal solution.” circlesolid
Benefits that speak
for themselves
For over 22 years, Vocollect have been providing
voice-directed products to improve employee and
company performance.
Our hands-free systems literally talk operators
through their daily tasks, improving accuracy, safety
and speed and leading to greater job satisfaction.
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from our experience.
vocollect.com
www.logisticsit.com
MANUFACTURING
May 2009 &LOGISTICSIT
37
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