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VOICE
Success story
technology
Scotmid invests in
Semichem supply chain to
support retail growth plans
Semichem, a Scottish market leader in health
and beauty discounting, has selected Minster
Logistics’ warehouse management system
(WMS), to be implemented incorporating
Vocollect Voice technology from VoiteQ into
its Livingston warehouse. The Semichem
business, part of the Scotmid Group, has
significant growth plans in place for the
coming five years; and the decision to source
the new WMS is part of the company’s
strategy to support this growth.
emichem is a modern “Minster had implemented a
S
high street retailer fulfilment solution for us towards
that has been making the end of 2008 in very challenging
an impact in the circumstances,” said Scott Kerr,
towns and cities of head of IT for Semichem. “Their
Scotland and Northern Ireland
for over 30 years, focusing on
supplying discount health &
beauty products through its 120

Semichem chose to
use voice technology for
high street stores. Minster was
selected by Semichem to install
hands- and eyes-free
a new WMS, to support its plans
voice-directed work as it
for growth. The new WMS also
forms an essential part of the
could see the potential for
overall supply chain solution
significant improvements
linking into Semichem’s EPoS
and Management Information
in the accuracy, speed
Systems (MIS), to improve
and control of pick and
operational efficiencies. As part
Semichem supplies discount health & beauty products
of this project, Semichem chose
replenishment processes.”
through 120 high street stores.
to use voice technology for hands-
and eyes-free voice-directed ability to deliver this, plus their information, improved stock control, The VoiteQ voice solution, based
work as it could see the potential lengthy logistics experience, along with buying and procurement on Vocollect Voice technology,
for significant improvements in the assured us they were the right improvements, are just a few of utilises the Talkman wearable
accuracy, speed and control of system and company to support the benefits we hope to attain voice computer attached to a
pick and replenishment processes. our plans. The quality management from the new solution.” securely fastened belt and >>
36
MANUFACTURING
&LOGISTICSIT May 2009
www.logisticsit.com
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