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Warehouse Management a73 Success story
Cambridge
University Press
doubles warehouse pick
rate and achieves 99.99
per cent accuracy with
RedPrairie
Cambridge University Press (Cambridge), the oldest printer and publisher in the
world, has doubled its pick rate in its UK warehouse and delivered a huge increase
in productivity with the help of RedPrairie. Cambridge implemented RedPrairie’s
Warehouse Management system as its existing solution was no longer capable of
supporting its business requirements and plans for growth, and was looking for a
solution that would deliver a strong return on investment.
y integrating the been improved, capacity is far processes. Previously there were meaning the ledger is cleaner,
B
Warehouse Manage - greater, and we are enjoying a too many people trying to get up customer service is better and
ment solution into an 99.99 per cent accuracy rate. We and down the same aisles – we the accuracy of picking is better.
innovative trolley now have high levels of manage - used to have 78 trolleys staged
designed by Loop - ment control and information, throughout the process, this has Martin Hiscox, vice chairman
thinking, and rationalising the and as a company we are gone down to 13.” of the board, managing director
warehouse layout, pick, check environmentally friendly, as our and president international,
and pack are now one process, objective of becoming a paperless RedPrairie, said: “This is a great
and the line rate (orders picked operation has been achieved.”
Cleaner ledger
example of how our Warehouse
per person per hour) has Management solution can
increased from 70 to an average While implementing the new Another benefit of the RedPrairie deliver fantastic results. The
of 138, with peaks of 180. Warehouse Management solution, solution is that Cambridge now project has already provided an
Cambridge embarked on a project invoices the customer once the excellent return on investment
to re-organise the warehouse goods have been picked, and for Cambridge, and we are
Environmentally friendly
layout to further improve efficiency. scanned on the trolley. Previously, confident that the benefits will
Farnell added: “We wanted to link it was using a pre-invoicing become even more apparent
Ian Farnell, warehousing operations the two projects of rationalising process, where the operator in time.”
consultant, Cambridge University the layout of the warehouse and used the invoice to pick the
Press, said: “Productivity has implementing a Warehouse goods. This meant that even if
Management the customer didn’t receive the
Increased capacity
solution, to goods because Cambridge was
ensure that both out of the stock, they were still With the old system Cambridge
complemented invoiced. Now the customer is was fulfilling between around
each other, only invoiced for what they have 4000 to 5000 order lines with
resulting in been sent. This has meant that 26 pickers and checkers. Now,
streamlined credit notes have been reduced, with 13 pickers and checkers,
they already achieve 6500 orders
lines. Cambridge has identified
By integrating the Warehouse Management solution into further operational improvements
an innovative trolley designed by Loopthinking, and
within the shift window and
rationalising the warehouse layout, pick, check and
pack are now one process, and the line rate (orders
capacity has continued to
picked per person per hour) has increased from 70 to
increase, with a target now
an average of 138, with peaks of 180.
of 8000 lines a shift. circlesolid
20
MANUFACTURING
&LOGISTICSIT May 2009
www.logisticsit.com
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