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Warehouse Management a73 Success story
Using the Motorola MC9090G handheld terminal, the picker signs on
each morning to a list of jobs that need completing that day. If the order
is substantial, the Sandpiper system will break it down and divide it up
between different pickers.
resulted in a reduction in external level of service that Sandpiper
warehousing, resulting in further delivered,” said Heathfield.
cost reductions. The system is
also being used for stock control, Steve Kemball, Sandpiper’s
which has significantly reduced business development manager,
paperwork, man hours and believes that the implementation
improved stock accuracy. of mobile computing solutions,
tailored for the exact needs of the
customer and developed within
a scaleable development suite
environment, provides extremely
A-Z is looking to expand the cost-effective automation of
current solution across its warehouse and distribution
customer base over the next year operations. The business benefits
and is confident that the current cover direct and indirect cost
‘tailored’ mobile solution will be an reductions by eliminating
excellent platform for meeting duplication of effort, manual
future demands and changes. data entry tasks, real-time
“We are extremely happy with the information transfer and resultant
new bespoke solution, it was management information that can
delivered within our original be analysed to assess against
budget and with a professional bench-marking criteria. circlesolid
manager. “Since going live, the Using the Motorola MC9090G
system has high lighted many handheld terminal, equipped
benefits and will allow us to roll with advanced data capture
out with other large customers in options and integrated wireless
the future. Order processing time LAN/PAN, the picker signs on
has also further reduced from the each morning to a list of jobs that
initial project; down from 1 hour to need completing that day. If the
10 minutes, which has resulted in order is substantial, the system
freeing up office staff to deal with will break it down and divide it
customer queries quicker, resulting up between different pickers.
in better customer service.” This allows the order to be
picked and shipped quicker as
each picker is only responsible
Electronic cross-checking
for picking his or her individual
order and packaging it for
Upon receipt of each order, the dispatch. The mobile solution has
new mobile solution allows it to reduced customer discrepancy
be electronically cross-checked claims by 83 per cent, resulting
against current stock levels, in a substantial reduction in
providing an immediate list for operating costs.
the customer of what items are
out of stock or no longer in print; Since the successful implemen -
allowing them to amend their daily tation of the project, improved
order. The order is then organised management information, as a
into a sequence that matches by-product of the mobile solution,
the layout of the warehouse, has provided A-Z with verifiable
and downloaded to the portable statistics, enabling it to analysis
computer via a real-time wireless the warehouse layout and
LAN connection. reorganise its stock. This has
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