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\\\ Manufacturing \\\ Interview
Timely advice for
when the upturn
\\\ Contents \\\
14

Key enabler in
comes
reducing the
complexity of
obtaining business
information
15 Following on from a look at managing time & attendance

Door leaders
in a downturn, Manufacturing & Logistics IT again
spoke with Crown Computing’s managing director, Mike
improve enterprise
Hawkesford, about what type of workforce management
management
methodology companies should have in place in order to be
operations
fully ready for the return of a more bullish economy.
he economic difficulties that many areas of operation. He adds that companies
T
companies have encountered over should also structure personnel so that they
the past six months have resulted can operate in a more flexible manner; able
in them often undertaking panic to respond to any sudden surge in demand
measures rather than having in whatever form this takes and whenever
a more long-term, structured view of their it occurs. “Nobody really knows when the
workforce management. This is the view economic upturn will arrive and where it >>
of Crown Computing’s Mike Hawkesford.
“In many cases, firms have tried to cut
costs, often by reducing staff levels in a fairly
broad-brush way, and this in many cases
is not the panacea they thought it would be,”
he said. “For example, companies can be
in danger of removing staff that could prove
crucial to their operational efficiency in the
future. These types of drastic measures can
often be the result of simply prioritising the
reduction of the overall cost base as quickly
as possible. However, in many cases, these
types of cost-reduction measures can leave
a company badly structured and ill-prepared
to deal with the challenges they are likely to
face in three, six, nine months time when the
economy begins to pick up.”
In Hawkesford’s view, companies would
Mike Hawkesford: “If companies are
be much better advised to utilise a proven
not properly structured and ready for
workforce management/time & attendance
the upturn, they can lose substantial
(T&A) solution in order that they are able
market share, and even credibility, to
to better structure staff activity; with the right their competitors …”
skills and the right capabilities in the right
12
MANUFACTURING
&LOGISTICSIT May 2009
www.logisticsit.com
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