42 | Supplier profile
control, traceability, change control,
etc. Fortunately, more companies
are becoming aware of the impact
of quality on development cost and
delivery time, and the link between
quality and customer satisfaction,
which drives future sales.
T.E.S.T: What is your view of the
current state of the testing industry
and how will the recent global
economic turbulence affect it?
What are the challenges and
the opportunities?
RR: The testing industry (or at least
the demand for testing tools) remains
We know there are many,
strong; however, the vendor choices
many more opportunities
are a little less clear for companies
than in the past. Prior market leaders
to help our customers with
of QA tools have been absorbed into the software development
larger companies and some products
and quality assurance
have either been deprecated or have
challenges they face,
taken a less prominent role in the
acquiring companies’ portfolios. That
and so our journey as a
creates an opportunity for companies company is always closer to
like Seapine that remain independent
the beginning than the end.
and focused exclusively on the quality
problems of our customers.
Economically turbulent times are a
wakeup call for companies to improve
efficiencies across the organisation. support, and services experience capturing and managing automation
For software development companies regardless of a customer’s location. scripts, and helping QA teams schedule
and IT teams, test automation can Maintaining high customer satisfaction and deploy resources, both people
have the biggest impact in helping rates will continue to dominate and software, more efficiently than
companies accomplish more with our culture. ever. Techniques that improve test
their QA resources. So there is a real Finally, we will continue to expand efficiency, such as all-pairs testing,
opportunity to introduce automated the number of development tools that will become standard features of
testing to companies. However, these our tools integrate with and provide these tools.
tools have a higher cost-per-seat than a rich set of open interfaces into our Finally, dashboard-like products will
many other tools and cash flow is products and data stores. become more commonplace in QA,
being watched closely. The challenge pulling from multiple data sources to
(and opportunity) is to demonstrate T.E.S.T: How do you see the future of provide the QA manager and senior
to companies how quickly an ROI the software testing sector developing managers with instant visibility into
can be realised on the automated in the medium and longer terms? the state of the testing effort.
testing investment.
RR: We expect to see more integration T.E.S.T: Is there anything else you
T.E.S.T: What are the future plans between tools, better support for would like to add?
for the business? developer testing, improvements in
test planning tools, and new tools to RR: The opportunity to help
RR: We plan to keep the focus on help report on quality assurance. companies deliver better products
helping companies deliver quality More integration between tools will to their customers is what drives
software products, while reducing improve testing efficiency by moving our organisation. The feedback we
costs. Providing integrated, cost- data automatically between QA and get from our customers says we are
effective products and services will development. QA tools will also be materially impacting their ability
remain our competitive advantage. better integrated into integrated to deliver quality products more
We will continue to expand the development environments, making efficiently. We know there are many,
capabilities of our ALM solution by them more accessible to developers. many more opportunities to help
adding innovative tools to our product Development environments will our customers with the software
line while providing complementary likely include unit testing tools as a development and quality assurance
services that help companies improve standard offering. Security testing as challenges they face, and so our
their processes as well as get the most a part of both unit testing and system journey as a company is always closer
out of their software tool investment. testing will become standard for the to the beginning than the end.
By opening additional offices within developer as well.
and outside of North America, we Test planning tools are relatively T.E.S.T: Thank you very much.
will continue to expand our ability to new and will become more adept at
provide the best possible purchasing, creating test cases from requirements, www.seapine.com
T.E.S.T | March 09 March 09 | T.E.S.T
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