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WORKFORCE DIVERSITY
Organizations Expect to Retain and
Engage Workforce in 2009
T
wo-thirds of organizations are not Effectively managing talent will be a Information is empowering. A leader’s
planning to make cutbacks, but top priority for organizations looking ability to communicate effectively is
instead anticipate focusing their for ways to successfully navigate the critical so that employees don’t get
talent management efforts on retaining current economic climate while contin- side-tracked with assumptions and
and engaging their workforce in 2009, uing to meet business objectives, speculation.”
according to Right Management. Right advised Right Management’s President Matthews recommends:
Management (http://www.right.com) is and COO Douglas J. Matthews. “While 1. When communicating, under-
the world’s leading provider of inte- layoffs are anticipated given the mar- stand the unique needs of your indi-
grated human capital consulting serv- ket volatility, what is surprising is that vidual employees and that “one size
ices and solutions across the employ- so many organizations are planning to does not fit all”
ment lifecycle. invest in their employees. Organiza- 2. Provide consistent and open com-
Right Management surveyed over tions need to keep key positions filled. munication that informs on strategy,
700 human resource professionals in And the best strategy is to develop the goals and current performance metrics
North America to gain insight into employees they have to meet current 3. Offer context so employees under-
their talent management strategies for and future needs so they can respond stand how they are contributing to the
2009 by asking if organizations would quickly to changing market demands success of the organization and how
be focusing on reducing their work- and remain competitive.” they can positively impact results
forces or retaining and engaging Matthews cautioned that in an eco- going forward
employees. The results showed that in nomic downturn, employers need to 4. Don’t make predictions, state facts
2009: work harder to ensure employees 5. Be authentic, show compassion
square6 67% of organizations plan to focus remain engaged and focused on their and empathy
their efforts on retaining and work. “Acknowledging their concerns Right Management conducted the
engaging workers — listening and demonstrating empa- online poll between June and October
square6 33% of organizations plan to reduce thy — can go a long way toward sus- 2008. A total of 704 mid to senior level
their workforce taining engagement in your workforce. executives from a wide range of indus-
tries and functions responded to the
survey. The poll had a margin of error
of +/- 4% with a 95% confidence level.
About Right Management
Right Management (www.right.com)
is the world’s leading provider of inte-
grated human capital consulting serv-
ices and solutions across the employ-
ment lifecycle. Right Management
helps clients maximize the return on
their human capital investments while
assisting individuals to achieve their
full potential. Right Management is a
wholly owned subsidiary of Manpow-
er Inc., a world leader in the employ-
ment services industry, creating and
delivering services that enable its
clients to win in the changing world of
Phillip Date - Fotolia.com
work. PWM
©
14 PROFESSIONAL WOMAN’S MAGAZINE www.professionalwomanmag.com
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