HOT TOPICS HEALTH AND SAFETY
Thomas Cook received plenty of negative publicity for its handling of the inquest into the deaths of two British children of carbon monoxide poisoning from a faulty boiler while staying at a hotel in Corfu.(1)
The inquest found that the two children were unlawfully killed and Cook had “breached its duty of care” to the family. The coroner is also planning to issue recommendations on how operators should improve health and safety practices.
Cook insisted that it had already made changes to its H&S practices, which have been “thoroughly revised and address the criticisms made by the jury”.
As for what it means for the wider industry, lawyer Stephanie Beckett says: “Relying upon self-assessments carried out by hotel management will not be sufficient. In short, for travel agents and tour operators, ignorance is not an excuse.”
In the Caribbean, H&S practices are being improved through a partnership between the Caribbean Public Health Agency
(CARPHA), Caribbean Tourism Organization (CTO) and Caribbean Hotel & Tourism Association (CHTA). (2)
TAKEAWAY: THE CORFU TRAGEDY SHOWS HOW DESTINATIONS MUST HAVE ADEQUATE, PROPERLY ENFORCED PROCEDURES AND WORK CLOSELY WITH TOURISM SUPPLIERS TO ENSURE EFFECTIVE HEALTH AND SAFETY
CONTACTS Caribbean Public Health Agency (CARPHA) carpha.org/
The Travel Foundation has been working with Tui Group and PricewaterhouseCoopers to create a new way of measuring the impact of tourism.(3)
They set up a pilot
scheme for this methodology, known as Total Impact Measurement and Management (TIMM), to assess the impact of Tui’s 60,000 tourists to Cyprus. It found these customers injected €32.3 million into the island’s economy, with environmental costs of €2.3 million – mainly from greenhouse gases and waste.
“We hope this is the start of a more informed conversation around tourism impact management,” says Travel Foundation CEO Salli Fenton.
The Caribbean Alliance for Sustainable Tourism (CAST) gives support to tourism businesses to develop in a sustainable manner. These initiatives take all forms and sizes – for example, Travel Foundation is helping the Rastafari Indigenous Village in Jamaica (pictured) to create new excursions. (4)
Tui Group has now
signed a contract to sell these excursions too.
The Sandals Foundation is offering teenage guests the chance to do some voluntary work in local
communities while staying at Beaches resorts in Jamaica and Turks & Caicos. (5)
Many existing resorts are also improving their environmental practices, which is being recognised through initiatives such as Green Globe certification (6)
and the Travelife Sustainability System.
The CTO, via its Sustainable Tourism Department, is now participating in several major regional programmes that aim to foster sustainable planning and decision-making, including the ‘Sustainable Destinations Alliance of the Americas’, plus programmes focusing on the region’s ever- important meteorology strategy, food tourism and health.
Jamaica’s Rastafari Indigenous Village is now on sale through Tui Group
CONTACTS Caribbean Alliance for Sustainable Tourism (CAST) caribbeanhotelandtourism.com/ cast.ph
p Caribbean Tourism Organization (CTO) onecaribbean.org/our-work/
sustainable-tourism-development/ Association of Caribbean States acs-aec.org/index.php?q=sustainable-tourism
Green Globe greenglobe.com/members/
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