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We’ve Come A Long Way in Billing Services! Instead of reading the meters in person or


mailing out reading cards and getting them back in the mail, the meter readings are now communicated over the power lines back to our office. This technology allows us to be more accurate on our billing and also allows you, our members, the ability to see your usage and ac- count information! This information gathering system is available


From left to right, Melissa Meyer, Judy Trent, Linda Westfahl, Janette McDonald and Kayla LeForce.


In the beginning of Consumer’s Rural Electric


Cooperative, there were three employees. One person read the meters, another entered the amount of kilowatt hours in a ledger book, filled out a bill and addressed it to the customer. The third would keep track of payments and pay the power bill and other expenses. The co-op grew and in 1939 the name was changed to Cimar- ron Electric Cooperative. The number of meters also grew to the point that members would read their own meters on an “honor system” and mailed the readings in to the co-op for process- ing. Everything was done manually by hand. There was quite a lag from when meter read- ing cards were mailed out, to when they came back in. It took a lot of employees to calculate electric usage, print and send out the bills and record the payments.


Because of technology advancements, all


the billing and payments are now handled by the above 5 ladies. Melissa Meyer is the Billing Supervisor and oversees all of the billing and readings. Kayla LeForce is in Billing Member Services. Linda Westfahl is Lead Cashier and Janette McDonald is Cashier. Judy Trent is in Member Services and helps out with both billing and payments.


to Cimarron Electric Cooperative Members. It is called SmartHub and offers the latest technol- ogy to help you manage your electric account 24/7 by computer, smartphone or tablet. SmartHub was first available for online bill payment in January of 2013. Since that time, many additional features have become avail- able.


With SmartHub, you can: * Check your electric usage * Contact our office * Pay your bill * Manage your electric account * See payment history * And more ...


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