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CONTENTS


CONTENTS WHAT’S IN THIS MONTH...


COVER STORY 20


Spring Into Spring Cleaning Kärcher tell us about their


range of cleaning solutions and why, with the right equipment, spring cleaning needn’t be a chore for FMs.


REGULARS 06


News This month’s biggest FM news,


including Ismena Clout’s decision to step down as BIFM Chair, and the big reveal as we announce the winners of this year’s Tomorrow’s FM Awards.


10 18 54


56


12 16


The Space Race TV presenter George Clarke


speaks to Tomorrow’s FM about home construction and how he’s looking to speed the process along.


The Water Cooler Our panel of FM experts


discuss the merits of separating service streams like Catering and Security from TFM deals.


Everybody Hurts In this month’s HR Focus,


we tackle the issues surrounding bereavement and the lack of legislation governing time off for grieving employees.


Ten Questions with... Vicky Lopez


De-Ice’s Vicky Lopez explains what she thinks the future holds for FM, and who she’d have round for Come Dine With Me.


FEATURES


Cruise Control Tim Wood speaks to the


ISS team behind Londons new superyacht hotel.


Paddy’s Day We speak with the head of


Mitie’s Irish business to find out how FM providers are coping in Ireland’s difficult economic climate.


22


The Sky’s the Limit Find out more about how OCS is


operating in the aviation industry and www.tomorrowsfm.com


the team that is making your airport experience as easy as possible.


LEISURE & HOSPITALITY FACILITIES


26


Survival of the Fittest EMCOR UK take us inside the


National History Museum and explain how they look after everything from ancient fossils to celebrity catwalks.


30


The Birth of the Velodrome Tomorrow’s FM goes inside the


Olympic Velodrome to find out how Uponor created the right conditions for Team GB to break world records.


SECURITY 34 36


The Odd Couple Ward Security’s Kevin


Ward laments the lack of discussion between security specialists and architects in the building design process.


Life Costs Following recent


developments in the Stepping Hill poisoning case, Allegion’s Paul Taylor asks whether enough companies are considering whole life costs when investing in access measures.


DATA/DOCUMENT MANAGEMENT 40


More Reasons for Protection What can we learn from


Morrisons’ recent embarrassment after staff payroll details were leaked and published online?


44 46


Digitising the NHS PHS Data Solutions’ MD,


Anthony Pearlgood, looks at the NHS’s transition from paper- dependent to digitised operations.


LIGHTING


Lighting Up Leeds High Technology Lighting


showcase their installation at the UK’s most sustainable Arena.


30 TOMORROW’S FM | 03 12


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