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Tork Launches Podcast On The Future Of FSC


The facility service and cleaning industries are facing a challenging paradox – to simultaneously increase quality and decrease costs. To compile and share ideas on how to address this paradox, global supplier Tork has initiated a podcast to discuss the future of the industry.


It features key industry representatives Andreas Lill, General Director at European Federation of Cleaning Industries (EFCI) and Kenth Kaerhoeg, SVP and Head of Group Communications at ISS. ‘The Future of the Facility Service Industry’ is a 30-minute podcast focused on the industry paradox and key trends that will impact the future development of the FSC industry. Participating in the discussion are:


Andreas Lill, General Director at European Federation of Cleaning Industries (EFCI) Recognised industry expert formally consulted by the EU Commission


Kenth Kaerhoeg, SVP and Head of Group Communications at ISS One of the largest FSC and FM- companies in Europe


Vicki Banes, Senior FSC Account Manager at SCA Moderator for the discussion


“As a supplier to the FSC industry, we follow its development closely, and we notice how the paradox to simultaneously increase quality and decrease costs puts constant pressure on FSC companies to develop


Appointment Fuels JTM Growth Across North West


Commercial laundry specialist, JTM Service, is further expanding its North West operation with the appointment of electrical engineer Simon Davies.


Simon joins a 10-strong team of engineers, and based in Warrington, Simon will help deliver a six- figure service contract with Maria Mallaband Care Group, one of the UK’s leading care home providers.


Paul Carver, Service Manager 14 | NEWSFLASH


at JTM, commented: “We have appointed Simon at a formative time for the business, with a 12% in service contracts over the last 12 months. A number of these wins have boosted our client base in the North West, including social housing, education and care home sectors. Simon’s appointment is critical to delivering the outstanding customer service for which we are renowned and respected.”


www.tomorrowscleaning.com


their operations,” said Tork Product and Segment Manager, Charlotte Branwhite. “As well as developing new products and solutions to facilitate this, we aim to offer knowledge and inspiration with this initiative, to meet future trends and identify new business opportunities.”


The podcast features discussions on the future of the industry around trends such as staff attraction and retention, new technology, and changing work styles and end-user behaviour. It is available for free download at the Tork web page, or on YouTube and via the iTunes Store and the Apple Podcaster app.


“FSC businesses are facing exciting times, and there are many challenges that require their focus,” concluded Charlotte. “Understanding


this, we wanted to compile as much knowledge and inspiration as possible into easily-accessible formats, so that FSC representatives can find the time to take part.”


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