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Life In The Fast Lane


Hygiene plays an important role in any food service business. Catering staff need to observe good hygiene practices and avoid contaminating the foodstuffs they are handling in order to keep their customers safe. But with most catering concerns, hygiene practices take place behind the scenes, whereas in cafes, sandwich bars, pizzerias and other fast-food outlets, the staff are working in full view of the customers. This means that they have to be ‘seen to be clean’ as any lapses of hygiene will be glaringly obvious.


Any such lapses could also be disastrous for the company. For example, a customer who witnesses a pizza chef sneezing into a tissue before handling the dough may be unwilling to eat at that pizza house again, particularly if the diner develops a cold soon after the event. He or she may then decide to tweet about the incident or give the establishment a negative online review, both of which could harm the food outlet’s reputation.


It can be a challenge to adhere to optimum levels of hygiene though, in those food outlets where staff are required to serve large numbers of customers very quickly. The employees may also be working in cramped conditions with only limited hand washing facilities available to them.


However, customers are becoming more fastidious about hygiene all the time, just as bodies such as the Food Standards Agency (FSA) are developing increasingly sophisticated


54 | FOOD HYGIENE


In fast-food outlets where staff are working in full view of customers, any hygiene lapses will be glaringly obvious. Stephen Wright from Tork manufacturer SCA, looks at ways of maximising hygiene in fast-food establishments, so that staff are seen to be clean.


rating schemes. The FSA website provides an instant hygiene rating for any food establishment, and even offers a smartphone app that allows the diner to check an outlet’s ratings before deciding on whether or not to visit it.


So, food preparation businesses have a greater incentive than ever to smarten up their acts and ensure that good hygiene systems are in place. Providing smart and hygienic dispensers for wipers, soaps and hand towels will give a fast-food outlet a professional image and inspire confidence in the customer, while also improving hygiene. Where wipers and towels are housed in eye-catching dispensers, staff will also be able to lay their hands on them more quickly when they are required. Meanwhile, the dispenser will protect the consumables inside from contamination before use.


The Tork Performance range of dispensers, for example, are available in a striking turquoise/white option and can be used to house various food-safe cloths and wipers. These range from general-purpose wipers for hands and surfaces, to more specialised cloths, such as the Tork Kitchen Cleaning Cloth, a strong and absorbent product which contains cotton fibres for higher levels of softness and wet strength.


In a busy fast-food preparation area, it sometimes takes too long to hunt around for different products for wiping the hands and mopping up spills. A product such as the Tork Matic® Blue Hand Towel Roll works well here, since


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