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Nilfisk Achieve BICSc ‘Licence To Practice’

The UK Nilfisk sales team are undergoing individual training to achieve the BICSc CPSS qualification.

The Cleaning Professionals Skills Suite (CPSS) contains three mandatory education units which cover chemical competence, safe equipment use and the storage of equipment and materials. The qualification is designed to ensure the safety of operatives, building users and the sustainability of the facility. The national qualification will see all members of UK Nilfisk sales team as ‘licenced to practice’.

The BICSc organisation was

founded in 1961, seeking to raise the profile of the cleaning industry. The organisation went on to establish educational standards that are now well regarded across Europe. There are currently over 6,000 BICSc members across the UK, including individual and corporate memberships.

The unprecedented decision to train all members of the field sales team was taken by Nilfisk’s senior management team as a demonstration of their investment in both employee development and the competency level of customer

service which the team provides to commercial and industrial markets.

Leigh Mason, Sales Director, commented on the recent initiative: “We feel that it is important to see the world through the eyes of our customers. After all, cleaning equipment is only part of the process – correct chemical dosage and safe handling is critical. The training has widened the experience of the team, bringing them closer to their customers’ needs and therefore improving the standard of the support they provide in the field. Each member of the team will be awarded an MU card and a BICSc membership for three years.

“This initative also fits very well with our ’Green Meets Clean’ philosophy. The main premis of our Ecoflex system is that it is not necessary to sacrifice cleaning results for environmental and safety issues; a cleaning solution must be not just green but clean too. Using minimal amounts of water, chemical and power safely is therefore central to what we do.“ RP Adam Ltd Launches New Company Website

RP Adam Ltd, the Selkirk-based chemical manufacturer, has launched their new company website. Working with Glasgow-based digital media specialists, Screenmedia, the new site has been built to be compatible with PCs, tablets and mobile phone devices, to ensure that all key pages and important information are easily accessed whether visitors are office based or roving field operators.

Max Adam, Sales and Marketing Director, said: “The main difference with the new site apart from the obvious look, is that it has been designed to be more of a knowledge centre than a sales website. We want existing customers and


distributors to get the information they need immediately.

“We also want new visitors to get as full a picture as possible on the business before they engage with us. The company needs to be seen as a competent, capable and credible organisation to deal with. We are aiming to attract, convert and keep long-term, blue chip, national group business, and I think we have managed to project the three C’s mantra pretty well, so that potential new customers see us as a viable alternative.”

The products pages contain a clear, new fresh feel to imagery, and they have included on-screen product

guidance information in addition to PDF downloads of the new eight- page REACH MSDS, and a brand new Product Guidance Sheet for each one. Therefore, all product information is now available freely online to all visitors to their site.

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