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may be you that is unhappy with the service received compared to what was expected. What it is their responsibility to clean or to dispose of can be argued about for hours if you do not make your agreement as crystal-clear as possible.


"When laying out the terms, make sure you get a full break-down of their quote and what is included in the price you’re paying."


We all know from the cleaning industry that this is the best and simplest manner to get exactly what you want from a job; if you’ve had customers complain that they didn’t receive the service they paid for purely from omitting this step, then you’ll know exactly why this is so important. Don’t let yourself become the angry customer.


5 3


Face-to-face Even in a world of constant


technological advancement, nothing replaces a face-to-face meeting. You get a feel for the person who you’re employing, seeing whether they appear professional and able to carry out the job, and are able to observe all those subtleties of character which you cannot project via email. In terms of hiring an events clean- up team, this is incredibly important. They are the point at which the event is over, your job fi nishes and theirs begins – you need to be confi dent that the person doing that job is one you can trust.


4


Contractual Agreements


The last thing you want is for your event to all end in tears when a company starts tackling you over the fi ne print of their contract, or it


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References Last but not least, always make


sure you check the references of any company, and ask them to provide you with examples of previous venues they have covered or events they have looked after. When encountering most cleaning company websites, as many of you will know from your own, they will want to sell themselves to you, and will often provide several examples of their work and past clients. Don’t be afraid to follow-up on these and to query them – it’s a great way of matching your own event cleaning needs to the right company if they can prove they have similar experience.


This may sound like a simple idea, but it is one that is often overlooked by many people in the pandemonium which ensues when planning a big event. The cleaning industry is always fi ghting for the use of trained professionals and the addition of qualifi cations to a cleaners arsenal; let’s make sure we hire them ourselves.


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