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PAGE 2 | DECEMBER 2013


We can’t make it fun, but we can make it simple M


embers have many options to pay their Tri-County Electric Cooperative bill.


As a member-owned, not-for-profit electric cooperative, members receive the best value possible for their money. Members also receive a variety of flexible and convenient payment options.


PAY AS YOU GO The Pay As You Go program is simple, affordable and flexible. The member decides when and how to pay the bill. Plus, there are no fees or deposits for members who are on the program.


Benefits include: • Freedom from monthly bills, deposits and fees


• Control energy use through regular monitoring Flexible payments


• • Free text and email alerts


ACCOUNT ONLINE The account online system is a secure, Web-based application that allows members to view their account online and make payments via check or credit card. Members can also review account history information including data on outages and service requests.


ELECTRONIC FUNDS TRANSFER (EFT) AUTODRAFT Members can choose to have their balance due automatically deducted from their bank account, credit card or debit card on a monthly basis.


The enrollment form can be obtained from the cooperative’s member services department or members can enroll through their account online accessible through www.tcec.coop.


PAY-BY-PHONE Call the cooperative toll-free at 800-522- 3315 24 hours a day, seven days a week to pay by check or credit card.


TCEC MOBILE APP - Pay bill


- View usage - Set up alerts


- View payment history - Free


- Easy to use


Search for “TCEC Mobile” in your mobile device’s app store.


LEVELIZED MONTHLY PAYMENT PLAN (LMP) For members who don’t like surprises in their monthly bill, the Levelized Monthly Payment Plan (LMP) is a great solution. Once enrolled, the cooperative’s system calculates an average payment to keep a member’s bills more predictable throughout the year.


For new members, the average payment will be calculated based on an estimate of the typical energy consumption for similar households or businesses. After 12 months, the payment will be based on historical use. For existing members with at least one year of billing history, the payment will be calculated based on the rolling average of your electricity use over the previous 12 months.


PAY-IN-PERSON In the neighborhood? Stop by the cooperative’s office at 302 East Glaydas in Hooker. Members can pay their bill during regular business hours in the lobby or anytime at the payment kiosk.


PAYMENT CENTERS Self-service kiosks are located at convenience stores, grocery stores, and other businesses across our service territory. Payment centers accept cash and checks. Payments will post to your Tri-County Electric account within 15 minutes, day or night. Listed below are the current kiosk locations.


Town Name and Address


Beaver Downing’s Market, 216 Douglas


Boise City Moore’s Food, 201 East Main Elkhart EPICTOUCH, 451 Morton Goodwell 54 GAS N GO, 227 S Aggie


Guymon Mitchell Theaters Northridge Shopping Center 1928 N. Hwy 64


Guymon Carter’s Market Place Northridge Shopping Center


Hooker Tri-County Electric Office 302 East Glaydas


In addition to all of the options we offer directly to our members, many banks and credit unions offer online banking and other bill payment services. Be sure to check out all of your options to find the solution that best fits your budget and lifestyle.


Contact us at 580-652-2418 or at memberservice@tcec.coop if you have any questions or would like to enroll in one of the above payment options. n


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