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Contents


6 Obamacare: change afoot


Over three years since the Patient Protection and Affordable Care Act was signed into law and with new provisions steadily becoming effective, we ask how the insurance and reinsurance industry has met its challenges and provided solutions.


10 Safety first 6


Linking with a Patient Safety Organization is a way to drive up safety in your own organization and in other organizations too by reporting errors without fear of legal repercussions. HRMR investigates.


14 Conference with a conscience


The annual ASHRM conference is a unique learning and networking opportunity. ASHRM president Andrew Oppenberg tells HRMR what lies in store.


16 The price of terror 10


Ever since the attacks of September 2001 the threat of terrorism has been taken very seriously in the US, with the majority of hospitals taking out terrorism insurance cover. In December next year the government backstop for terrorism coverage, originally enacted in 2002, comes up for review. HRMR asks what effect this will have on hospitals’ insurance.


18 The importance of saying “sorry”


It is sometimes said that the hardest things to do reap the most benefit. Is this true for the practice of apology and disclosure in healthcare? Pamela Popp, executive vice president/chief risk officer for Western Litigation, offers her perspective.


20 Thinking safe 18


Joyce Lahue, director of risk management for Baptist Health System in San Antonio, Texas, and president of the South Texas Society for Healthcare Risk Management, has helped drive a reduction in safety events at her hospital system. She tells HRMR how this was accomplished.


22 Reaching zero 20 4


Kathy Evans, director of risk management at Paradise Valley Hospital in Phoenix, Arizona and treasurer of the Arizona Society for Healthcare Risk Management, has helped to slash safety events at her hospital, achieving 18 months and counting without a serious safety event. She told HRMR why she has found her niche as a healthcare risk manager.


| HEALTHCARE RISK MANAGEMENT REVIEW | Volume 2 Issue 3


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