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Bedford Lodge Hotel, UK


Lisa Gerrard Managing director, Gerrard International (Distributor for Jessica)


“From the beginning, it was clear that The Spa at Bedford Lodge Hotel was determined to provide guests with a first-class spa experience by offering the very best products available. “The correct support and


advice was crucial to the new spa’s success so we assigned an experienced area manager to offer team training workshops, retail advice and more. “It has been a pleasure to


be involved with the successful launch of the spa and we look forward to continuously contributing to its ongoing development.”


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Clockwise from top: The rooftop cascading spa pool and relaxation terrace; Horsehair panels in reception reflect Newmarket’s equine heritage; the spa’s neutral palette creates a comforing environment


been tested with treatment oils and water and the Karndean floors are really hard-wearing,” she says. “We used a sound engineer on the upper level of the spa to ensure that our treatment rooms were as tranquil as possible, which we achieved by using extra layers of materials such as plasterboard. We’ve even minimised the ticking of our therapists’ fob watches, which can be a distraction for guests wishing to relax, by using discreetly placed clocks instead.”


A feminine touch Women are the primary market for the spa, particularly during the week, with the owners anticipating more demand for couples retreats at the weekends. If there is a full capacity of female guests, the double-sided male changing room signs can be turned to create a second female changing zone. However, the spa and its menu have been created to


have a wider appeal. “The male market is a progressive one for us,’ Byrne explains. “We’ve already had some men who’ve visited during our soft launch and been shocked – in a good way – about how much they’ve


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Paul Hilton Managing director, Cheshire Wellness


benefitted from the spa and its treatments. “There’s a traditional macho view of spa that, once challenged, makes the majority of men realise how deprived they’ve been!”


Partnering with excellence With a background including five years with ESPA, as well as working at One & Only Reethi Rah in the Maldives and being part of the pre-opening team at Four Seasons Hampshire, Anna Ramsay brings a wealth of knowledge to her role as spa manager. Ramsay believes it was important to create a simple spa menu. “Life is so busy now and you can only take in so much,” she reasons. “My motto throughout


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“We were delighted to be involved with this project and to work with Trevillion Interiors. “We worked closely with the


team to ensure that every detail was realised, from the stunning hydrotherapy pool to the thermal zone and rooftop spa. “My personal favourite is the


rooftop cascading spa pool. There is no better way to follow a day at the races than with a glass of champagne, soaking in this beautiful rooftop spa. “All those involved in the


project should be proud of what is one of the best spa developments in the UK.”


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