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The Meetings TD is responsible for the successful setup, execution, and breakdown of the meeting room environment.


is correct for the presenters, and that all signage is properly placed leading the attendees to the room. The Meetings TD knows to make sure the room is refreshed between sessions, that program materials are collected and shredded when the information is of a sensitive nature, and to update fellow staff if the meeting is running early or behind schedule in case it might affect the next event be it lunch or a tour.


Even the best planner in the industry cannot anticipate all events that could disrupt the flow of a program from a rainstorm causing a dinner to be brought indoors, to airline workers going


on strike. This is why it is essential to have TDs on-site to handle these situations and efficiently resolve them in such a way that a general program attendee believes the program operated without a flaw. Travel Directors are constantly in contact with you the plan- ner, each other, the hotel and venues involved in the program as well as the participants, and they are able to provide instantaneous feedback and solutions to always improve even the best laid plans.


Kim Korhonen is the General Manager of Chicago-based Executive


Travel Directors, which has been providing onsite meeting management both domestically and abroad for 24 years. ETD understands the unique constraints on a planner’s time and that each program has very specific needs. Whether a business meeting, incentive trip, or a one-day airport assist, ETD has successfully benefited programs by taking the complexi- ties and liabilities of recruiting, staffing and paying on-site professionals off of meeting planners’ plates. ETD is constantly recruiting and building its database of experienced Travel Directors, many of whom spend more than 200 days each year on the road. Be it a product launch in Hong Kong, a Congress in Chicago, or an incentive cruise in the Mediterra- nean, ETD has experienced TDs for any and every need. For more information, visit www.traveldirectors.com.


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MIDWEST MEETINGS FALL 2012


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