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Vending & Water Coolers


Dispense the right message


Shabbir Dungarwalla, the E-Business & IT Manager at Mars Drinks UK, talks exclusively to Tomorrow’s FM about


what to look for when buying a hot drinks vending machine. Whether you are a big business or a small enterprise, one thing


that you cannot do without is a tea and coffee machine. From promoting employee interactions to reducing operating costs, the vending machine is beneficial to the corporate world on many levels.


A vending machine also lends character and a receptive feel to an organisation. For visitors, especially important clients, the vending machine can have a welcoming effect, symbolising an organisation’s hospitality. A vending machine in the reception area communicates to visitors that they are welcome guests and the organisation would like them to feel comfortable and at ease.


With this in mind, buying, leasing or renting a hot drinks vending machine should be afforded the same importance and consideration as other office equipment and facilities. But what should you look for when trying to select the perfect vending machine for your office?


Ease of use One of the most basic and important


features to look for in a vending 24


machine is the ease of use. A sophisticated hot drinks vending machine may be aesthetically pleasing in the corner but may deter an employee or guest if it is too complicated to use. It’s important to ensure you select a machine with adequate indications such as LED lights to indicate levels and clear labels alongside the buttons with instructions. If there is more than one beverage being dispensed by the vending machine, also check that the dispensing nozzles are marked properly.


Maintenance If you chose to buy or lease a hot


drinks vending solution, you should consider how easy it is to maintain. As with all equipment, the machine will require periodical maintenance and since it will be dispensing drinks on a daily basis, it would also require regular cleaning. The easier it is to clean and maintain the system, the more convenient it is for you and your company.


Location The location of your hot drinks


machine also plays a key role when deciding which machine type you should buy. For example, if you place the machine where it is going to be used frequently, it is advisable that


you look for a vending machine that can dispense the beverage quickly. Also, if the machine is placed in an area that is visible to visitors, it should not only be clean and well- stocked – but it should also be aesthetically pleasing too.


Choice When buying a hot drinks vending


machine, the choice you’d like to offer is an important consideration. You can opt for a standard tea and coffee vending machine or you might decide to invest in a solution that’s more sophisticated – offering frothy, café style lattes and cappuccinos – or maybe even hot chocolate. Having a wider choice of drinks in your vending machine may be slightly more costly, but the return on investment for content employees and impressed visitors is worthwhile.


A good vending machine can add to your business without adding to your costs – something anyone responsible for facilities management will be relieved to hear. Vending machines should therefore be an integral for organisations as a low cost method of boosting employee productivity and welcoming guests to your business.


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