News Heidelberg commits to Ipex 2014
Leading offset press manufacturer Heidelberg will have a major presence at Ipex 2014, which will take place at London’s ExCeL international exhibition and conference centre from 26 March to 2 April 2014.
Heidelberg will be located in ExCeL’s largest hall (the Auditorium) matching the company’s footprint at Ipex 2010 and securing it the dominant position in the exhibition’s offset litho and ancillary sector.
Gerard Heanue, Managing Director of Heidelberg UK says: “The scale of our commitment to Ipex 2014 is testimony to our wholehearted support for the exhibition’s relocation to London—a global venue for a truly international event. The timing of the decision, which comes significantly earlier than for previous Ipex editions, is further evidence of our excitement and enthusiasm.
“The facilities at ExCeL provide the scope to action new ideas to maximise our participation. For example, we will use the new international conference facilities (ICC) to run a programme of
events throughout the show. These will include expert seminars on topics including productivity benchmarking, colour management, W2P and the effective integration of digital and litho production technologies. There will also be events with a general appeal supporting activities such as encouraging the participation of women in print and the enhancement of skills through apprenticeship schemes and training programmes.” Trevor Crawford, Director of the Informa Print Group says: “We are delighted with this ringing endorsement of Ipex 2014 from a major manufacturer such as Heidelberg. We’ve had an extremely positive reaction from the top 30 exhibitors, which include other major press manufacturers, who will occupy substantial stands in the Capital hall located opposite the Auditorium. A registration process for all Ipex 2010 exhibitors is also under way, enabling them to secure their locations as soon as possible at what promises to be a game-changing Ipex.”
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www.ipex.org Hard sell is a turn off
A new survey, has revealed that UK businesses are being let down by bad supplier practices. In the last six months nearly half (47%) of businesses have been left frustrated by a supplier failing to provide a quote as promised. Pushy ‘hard sell’ tactics (44%), and inexperienced suppliers failing to answer their questions (37%), came a close second and third in a catalogue of basic and avoidable errors that are, arguably, in turn hindering the UK’s economic recovery. The survey was carried out by Signs Express which commissioned an independent research company to poll more than 1000 businesses in the UK.
Craig Brown, Managing Director of Signs Express, says: “This survey flags up some quite shocking statistics. Considering that today’s business world is facing so many challenges it is surprising that so many suppliers are behaving in a way that is unprofessional, unhelpful and that clearly alienates the very businesses that they need to attract. Suppliers need to stop letting down businesses if the economy is to get back on its feet. “On a positive note, the survey also revealed that three quarters (75%) of UK businesses believe
it is important to ‘buy local’ when it comes to purchasing goods and services. This is excellent news because it clearly shows that businesses want to support their local economy.
“We hoped that this research would help us to better understand the priorities and concerns of UK businesses (our customers) and of course to gain insight on their opinions and needs regarding signage and graphics. However we were really surprised by the statistics generated in the area of really poor basic levels of customer service being delivered by suppliers.
“As a supplier that strives for excellence in all areas of customer interaction across our network of over 75 centres in the UK and Ireland, these results have really been a wake-up call that we all need to continue to pull our weight when it comes to delivering outstanding service. These reports of hard selling, of not delivering quotes as promised and not answering questions have the potential to cause serious damage to the bottom lines of businesses and the economy as a whole,” concludes Craig Brown.
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www.signsexpress.co.uk
New appointment for Sawgrass Europe
Sawgrass Europe has appointed Helen Parry as the new Managing Director of the Consumer Division.
Helen brings with her a BSc in Chemistry, an MBA and 10 years of management experience in the specialty chemical industry, where she successfully managed teams to deliver high levels of business growth globally. Her expertise lies in the specialty dye arena, focusing on new product developments, technical support and sales & marketing, where her knowledge and experience is very relevant to the Sawgrass business.
Helen is responsible for the Sawgrass Europe facility in Sheffield, which currently services the Consumer Division EMEA/Australian markets. She is also a fluent French speaker owing to the considerable amounts of time she has lived and worked in France.
Helen says: “I’m really thrilled to join the Sawgrass team in such exciting times. There’s a mouth-watering array of opportunities for this type of digital print technology and I’m looking forward to driving the company forward, exploring new ink and substrate developments and new market opportunities.” You can meet Helen and the rest of the Sawgrass team at Fespa Digital in Barcelona from 21- 24 February 2012 in Hall 3, Stand M100.
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www.sawgrasseurope.com
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www.spdi-online.com
January/February 2012 l SCREEN PROCESS AND DIGITAL IMAGING
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