Telecommunications as a key enabler No discussion on IT can be complete without a meaningful swipe at the telecommunication operators. The fact is that our telecommunications cost, availability and quality are significant inhibitors to the adoption of key technologies such as Cloud Computing, “Everything” as a Service and Enterprise Mobility solutions. The strategic intent to grow our Business Process Outsourcing sector remains under pressure as a consequence. The rapidly emerging market for mobile application development will see a significant step-up in the number of new entrants. These will come in the form of students and young entrepreneurs, all of whom will be dependent on the high availability of low-cost broadband services.
Scoring for the Future: Whilst some strides have been made in this regard, the cost of telecommunications remains a significant and self-imposed barrier to meaningful entry into the new practices of IT. This is a material challenge as the majority of the next (and the next) evolution of applications and technologies will assume these fundamentals are in place. Score of 5/10.
Based on these indicators, several key points of conclusion are appropriate. Firstly, we believe that both public and private sectors have meaningful access to thoughtware, innovation and services that are in line with anywhere else in the world. In this sense, we are fully connected into the global economy and should comfortably shake-off the “poor cousin” mentality. We also believe that there are important and relevant channels for innovation and research. However, we have to accept that we, as a country, are significantly behind the curve when it comes to the development of key skills. While we are convinced that government has a key role to play in releasing significant expenditure on IT towards improved service delivery, we are also key proponents of the philosophy of partnership between the public and private sectors in order to create the appropriate environment for cultivating growth for IT in South Africa. This environment must include establishing a VC market for technology innovation and alleviating the historic challenge of the cost of telecommunications.
Finally, and probably most importantly – we as a country lack a singular vision for our role in the global IT economy and with that, we lack a single point of ownership to make this vision real. We are clearly expending a fair amount of effort at multiple points but actions in the absence of a clear vision can amount to wasted energy.
There has never been a better time than the present to capitalise on new waves of technology and in so doing, leapfrog past leaders through innovation and collaboration.
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