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ON THE COVER 10 The pressure point
MPS has launched a worldwide counselling service. Gareth Gillespie and Sara Williams look at the causes and effects of stress.
7 Learning from clinical claims
Dr Peter Mackenzie, head of membership governance at MPS, looks at some common causes of claims in primary care.
13 Meet the team
Find out more about three members of the medicolegal advice team for Hong Kong, Malaysia and Singapore.
14 Shared decision making
Dr Jagdeesh S Dhaliwal, of MPS Education and Risk Management, looks at the merits of improving communication.
ALSO THIS ISSUE 4 Your MPS
In addition to MPS Medical Director Dr Priya Singh’s regular column, you can also read about the latest offerings from Educational Services and find out what MPS has been up to in YOUR part of the world.
6 Headlines and deadlines
The latest news on legislation, events and open consultations in Malaysia, Singapore and Hong Kong.
16 On the case
Dr Ming-Keng Teoh, MPS Head of Medical Services (Asia), introduces this issue’s selection of case reports.
17 Case reports 17 Minor operation – major problem 18 Jotting it all down 19 The clue is in the water 20 The returning traveller 21 Right level, wrong site 22 Mother knows best 23 An age-old problem
24 Over to you
A sounding board for you, the reader – what did you think about the last issue of Casebook? All comments and suggestions welcome.
26 Book reviews
This issue, Dr Aidan O’Donnell reviews Taking the Medicine, by Druin Burch, while Joanna Jastrzebska reviews The Mind’s Eye, by Oliver Sacks.
GET THE MOST FROM YOUR MEMBERSHIP
Visit our website for further Casebook issues, a wealth of publications, news, events and other information:
www.medicalprotection.org 22
Opinions expressed herein are those of the authors. Pictures should not be relied upon as accurate representations of clinical situations. © The Medical Protection Society Limited 2011. All rights are reserved.
ISSN 1753 0253
Casebook is designed and produced three times a year by the Communications Department of the Medical Protection Society (MPS). Regional editions of each issue are mailed to all MPS members worldwide.
GLOBE (logo) (series of 6)® is a registered UK trade mark in the name of The Medical Protection Society Limited.
MPS is not an insurance company. All the benefits of membership of MPS are discretionary, as set out in the Memorandum and Articles of Association.
6 4 Welcome
Dr Stephanie Bown – Editor-in-chief MPS Director of Policy and Communications
Over the past few years, the volume of literature that MPS has produced for members worldwide has expanded significantly. Whether it be new serial publications, factsheets, booklets or email bulletins, the range of information now available to help support you in your practice covers many specialties and stages in your career.
With this in mind, we recently conducted a survey among our UK members to gauge their opinions on the quality of our material. MPS takes pride in offering so much more than medical indemnity: we consider it our duty to do as much as possible to guide, advise and support doctors to help prevent complaints and claims arising in the first place. Therefore it is important that we ensure our literature continues to be accurate, practical and relevant to you all.
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I was pleased to discover that Casebook in particular continues to receive the strongest positive feedback, and clearly has a role to play in influencing the practice of its readers. One practice manager reported using material from Casebook to plan training.
Most attention was on the case reports, which seemed to draw a blend of reactions – from appreciation of their educational benefits to sheer terror. Either way, readers shape the decisions they make based on the learning points of each report, which is what Casebook sets out to accomplish as a risk management tool.
We are planning similar surveys in other countries in the future. But in the meantime, if anyone would like to submit their thoughts on the standard of all our medicolegal literature – including and beyond Casebook – we would welcome your feedback and ideas.
Cover: © Nikolay Mamluke/
iStockphoto.com
EDITORIAL
ASIA CASEBOOK | VOLUME 19 | ISSUE 3 | SEPTEMBER 2011
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