Network Disaster Recovery 21
Product Information Finally, you need to have some detailed information
about each piece of hardware in your data center. Depending on the scale of the disaster, you could end up having to call technical support, a warranty department, or even an insurance company. In any case, they will likely require serial numbers and model numbers for all of your hardware. If you have to call a software publisher for support, you may need to have your license information handy, as well as the vital statistics for the hardware and the operating system that the software is running on. Remember, your goal is to get things back to normal as quickly as possible, and having all of this information in one place will go a long way toward helping you to accomplish that goal. You don’t want to have to waste time trying to find a serial number sticker on the back of a server, or a license key that you have stashed in a drawer somewhere.
Recovering from a disaster is never easy, but it´s a lot
easier if you have detailed information about the systems that were affected. Of course compiling the information for your network disaster recovery plan is one thing. Keeping it up to date is quite another challenge.
ABOUT THE AUTHOR Brien M. Posey has served as CIO for a nationwide chain of hospitals and was once responsible for the Department of Information Management at Fort Knox.
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