INDUSTRYBENCHMARKING
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Golden rules of outsourcing
Any industry assumes they face unique issues but this is rarely the case and many challenges have been met elsewhere. Outsourcing will become an issue for the solar community as companies seek to reduce costs while improving output. There are many aspects that can be outsourced but the process remains the same whether it be outsourcing materials supply or internet services. Philip Lieberman, President and CEO of Lieberman Software discusses the issues and his 5 golden rules for success .
T
he rush to embrace the outsourcing model started in the USA with the Insurance Industry’s decision to promote commodity pricing and as everyone knows, when your core product becomes a commodity you have to slash costs. The industry then moved to reduce expenses by outsourcing their IT operations and the trickle soon became a flood that embraced all industries. If you intend to join the risk-takers on the river of no return there are a things you need to do to ensure your journey doesn’t end in disaster.
Outsourcing has worked well for some companies, but it can also lead to business-damaging disasters. The problem is, if outsourcers fail, you’re left holding the baby without the resources to care for it. There is little margin for error in choosing an outsourcer as Lieberman Software found in our recent survey at InfoSecurity 2011. We discovered that 77% of IT professionals said that outsourcers had made up work to earn extra money. This was echoed in a news article about our survey by Lance Whitney.
www.solar-pv-management.com Issue VI 2011
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