PERSONALIZED SERVICE
1 CRUISE DIRECTOR + 3 TAUCK DIRECTORS
Our guests tell us that our Tauck Directors, Cruise Directors and ship staff made their cruises more enjoyable than they ever could have imagined. They are, in the words of David and Kate Johnson “considerate, compassionate, patient and knowledgeable... they make sure that everyone is comfortable and happy”:
• 3 Tauck Directors – 1 Tauck Cruise Director on board
• Tauck’s riverboat staff-to-guest ratio means personalized attention and customized service on board and ashore
• Guests are treated as friends and family, from a warm reception upon each return to the riverboat to the warmth and kindness that define gracious service and hospitality
• Averaging 10 years of service with Tauck, our Tauck Directors are personifications of the word “leader”
• Knowledgeable professionals, they are familiar with local customs and traditions, often fluent in several languages
• They manage all daily details of travel (luggage handling, etc.) and oversee your entire river cruise experience
• They choreograph each day’s sightseeing on Tauck’s all-included shore excursions to make each day the best day of your river cruise
• They thrive on finding creative ways to share their love of the places you’ll explore
PEACE OF MIND SERVICES
• Our Cruise Protection Product offers a money-back refund if you cancel, right up to the day before departure (see p. 75)
• When Tauck reserves your international flights from select U.S. gateways, you enjoy peace of mind with additional benefits and value in our upfront air pricing: Fully inclusive (taxes and fuel surcharges) – no hidden fees. Significant savings on Business Class airfare. Air must be booked with Tauck – full payment not required at time of booking but deposit is required when booking. Air is fully refundable up to 60 days before departure.
Call your travel agent or Tauck at 800-468-2825
www.tauck.com 13
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