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The effectiveness of government ICT policies varies widely across Europe and the world; there is plenty of scope for targeted policy to be much more effective.


The flexibility and openness of the labor and product markets—over which government exercises a large influence—are also key determinants of the efficacy of ICT investment.


If Europe does not address its productivity gap, it is not only leaving economic growth on the table, but also will risk losing ground to emerging economies.


Compared to Europe, twice as many firms in developing economies plan to increase their investments in mobile devices, social media, business intelligence, collaborative tools and telepresence systems by more than 20 percent over the next five years.


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