Feature: Business Travel Consultants A SELECTION OF BUSINESS TRAVEL CONSULTANTS IN THE MARKET
3SIXTY Global Travel & Expense Consultants Key personnel: Lesley Turvey; Chris Reynolds. Number of staff: Five. Profile: ‘‘A well established and respected consultancy whose partners have worked for both suppliers and corporate organisations. Our independence, experience and knowledge of the supply market combined with cutting edge tools are the foundation blocks of our company.‘‘ Specialist areas: Process improvement, cost reduction initiatives, supplier management and development, technology, RFPs, hotel and air programmes, expense management solutions, ground transportation. Contact:
www.3sixty-global.com
Advito Key personnel: Jeroen Hurkmans, vice president EMEA/ APAC; Julie Thomte, vice president consulting; Bob Brindley, vice president business solutions; Mark Williams, vice president business solutions. Number of staff: 50 full-time staff members worldwide. Profile: ‘‘Advito provides travel management advisory, procurement and outsourcing services that guide clients through a complex travel environment. Advito was created in 2006, establishing itself as an independent unit of BCD Travel.‘‘ Specialist areas: strategy and structure, policy and governance, sourcing, contract and performance management, process automation and integration, travel risk management, meetings management and outsourcing. Contact:
www.advito.com.
Bouda Key personnel: Clare Murphy and Simone Buckley. Number of staff: Three. Profile: ‘‘Bouda was established in 2009 in response to a market need for procurement specialism within corporate travel. Together Simone and Clare have over 40 years experience managing complex travel programmes for corporations from a multitude of industries. Both Simone and Clare have held senior roles within the travel industry on both national and multinational level.‘‘ Specialist areas: Interim travel management, travel service provider sourcing, commercial negotiation, implementation, technology selection, commercial negotiation, online adoption, reinvigoration programmes, duty of care policy, airline, hotel, car and ground RFPs, benchmarking. Contact:
www.bouda.co.uk
buyingTeam Key personnel: Matthew Eatough, CEO; Guy Strafford, client director; Andrew Loken, managing director mainland Europe. Number of staff: 200 employees. Profile: ‘‘buyingTeam is a procurement outsourcer and solutions provider, bringing extraordinary benefits to blue chip organisations across Europe and North America via an innovative knowledge-based shared services model. Founded in 1994, our offering was established as a response to an opportunity to exploit an area of corporate spend where maximum value has not traditionally been extracted.‘‘ Specialist areas: Spend analysis, policy reviews, e-tenders and e-auctions, market intelligence and benchmarking, strategic and tactical sourcing, contract management, supplier negotiations, change management, strategic planning. Contact:
www.buyingteam.com
Corporate Travel Partners Limited Key personnel: Robert Daykin, MD and consultant; Richard Plummer, consultant; Chris Plummer, consultant. Number of staff: Three. Profile: ‘‘Founded in 2002 by Robert Daykin and Richard Plummer when they merged their two respective consultancy practices, the CTP specialises in the T&E category. Completely independent of the supply chain, the CTP provides unbiased information and advice free from any conflict of interest.‘‘ Specialist areas: From data management and analysis, through travel policy construction, process re-engineering,
technology, CSR, supplier RFP’s, supplier management, corporate card programmes, automated expense management systems and preferred vendor programmes, to change management and skills transfer initiatives. Contact:
www.thectp.co.uk
Denovo Management Key personnel: Dennis Bailey Number of staff: One. Profile: ‘‘After working for 15 years managing corporate travel for two household names in global manufacturing, Denovo Management was set up in 2007 to offer potential clients business travel consultancy and interim management. In the short intervening period assignments have been completed for companies of various sizes covering the retail, professional services, IT, fashion and consultancy sectors, some as small consultancy projects, some as an interim managing the end-to-end programme.‘‘ Specialist areas: Sourcing, programme optimisation, policy, benchmarking, training. Contact:
www.denovomanagement.co.uk (currently under construction)
HRG Consulting Key personnel: Paul Dear, director of client consultancy; Clare White, head of client consulting UK and Nordics. Profile: ‘‘HRG Consulting is an independent division of Hogg Robinson Group, comprised of experts that work outside the company who offer consulting services to both external and HRG clients globally. Established in 1999, the international team draws upon HRG’s extensive expertise and information of its resources worldwide, while as a separate division, assuring complete non-disclosure and business confidentiality.‘‘ Specialist areas: Traveller behaviour analysis, savings opportunity analysis, global corporate cards, environment/ carbon emissions, self-booking tools, events/meeting management, travel policy design/implementation. Contact:
www.hrgworldwide.com
Inform Logistics Key personnel: Ian Flint. Number of staff: 15, including five in the UK. Profile: ‘‘Inform Logistics is an independent travel analytical and strategic sourcing specialist providing professional services covering corporate supplier programme management, travel and expense policy and process. Inform Logistics has skilled analysts and project managers that offer project management skills and in-depth analyses expertise and systems. Inform Logistics has an international corporate and government client base.‘‘ Specialist areas: Baseline assessment, strategic travel and expense review and sourcing processes, travel technology assessment (ERP, expense management, online booking). Contact:
www.inform-logistics.com
JMP Consultants Key personnel: Jonathan Green. Number of staff: 185. Profile: ‘‘For over 40 years JMP has provided transport planning, engineering and travel consultancy advice to organisations across the UK and Ireland. The firm prides itself in building relationships with clients and shaping successful outcomes. JMP offers clients a three-dimensional view of how travel programmes can be optimised to realise financial efficiency, deliver statutory obligations and enable sustainable, low carbon operations.‘‘ Specialist areas: Independent reviews, sustainability, carbon management and bespoke projects. Contact:
www.jmp.co.uk
Management Solutions UK Limited Key personnel: Colin Brain; Teresa Brain. Number of staff: Two, plus others as required. Profile: ‘‘Formed in 1990, a professional consultancy qualified by the IMC, providing unbiased expertise information on all
aspects of travel policy and expense management. We pioneered the use of technology in corporate travel. Over the years we have been instrumental in creating a number of initiatives in corporate travel and expense management which are now regarded as standard practice.‘‘ Specialist areas: RFP expertise, management and negotiation, plus a series of popular forums for those who manage and control travel expenditure. Contact:
www.ms-uk.com
Opteva Key personnel: Rachel Watson and Johanne Young. Number of staff: Four. Profile: ‘‘Opteva offers operationally-skilled corporate travel consulting services and supports a number of major name global clients. The founders, Rachel Watson and Johanne Young, are both from a global travel management company background and have worked in travel operations for over 20 years. The Opteva approach is to provide hands-on expertise combined with proven structured processes in order to ensure that travel projects are successfully delivered.‘‘ Specialist areas: Online booking tools, travel service transformation, agency implementation, travel and expenses end-to-end reviews, policy review and travel data advisory. Contact:
www.opteva.co.uk
Pilcher Associates Limited Key personnel: Tony Pilcher. Number of staff: Three. Profile: ‘‘Following his retirement from HSBC in June 2007 as head of business travel and expense management, Tony established Pilcher Associates Limited which provides independent consultancy to both the corporate market and the public sector across all aspects of business travel, including: strategy; policy, including all environmental aspects; processes; supplier programmes; expense management; and payment mechanism. Since that time his clients have included both the private and public sector.‘‘ Specialist areas: All aspects of business travel management. Contact:
www.pilcherassociates.com
Severnside Consulting Key personnel: Chris Pouney. Number of staff: One consultant, one analyst. Profile: ‘‘Severnside Consulting (SSC) was established in 2009 by Chris Pouney. Chris has almost 20 years experience in the business travel industry including travel agency operations, account management, and regional/global travel management for major firms. Experienced in industry sectors as diverse as automotive to financial services, SSC is particularly effective in assisting companies debunk the myths of the travel industry, especially in a non-mandated culture, offering impartial and truly independent support.‘‘ Specialist areas: All aspects of travel management, with a particular specialism in programme optimisation through travel agency selection and performance management, policy development and sustainable travel initiatives. Contact:
www.severnsideconsulting.com
Sirius Management Limited Key personnel: Tom Stone. Number of staff: Four. Profile: ‘‘Founded by Tom Stone in 2003, Sirius is a travel procurement specialist providing a comprehensive consultancy for travel sourcing projects and outsourced travel management. The organisation has a wealth of experience gleaned from backgrounds in corporate travel procurement, TMC senior management and airline account management.‘‘ Specialist areas: Travel sourcing services: RFP processes and negotiation, benchmarking, online and booking tool selection, travel policy creation, auditing, senior stakeholder communication, contract and SLA development; Sirius also offers fixed contract outsourced travel management to companies that do not have resource or in-house expertise. Contact:
www.sirius-ts.com
32 I THE BUSINESS TRAVEL MAGAZINE 18 I THE BUSINESS TRAVEL MAGAZINE
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