INSIDE THIS ISSUE
“It was obvious that offline wasn't incredibly efficient, particularly when managing two suppliers”
6 JEREMY FOWKE
FINANCE OPERATIONS AND DEVELOPMENT MANAGER, SQUIRE SANDERS HAMMONDS
March/April 2011 16
22 FEATURES
“Despite claims by airlines, mergers will not always lead to more choice of flights“
18 PETER DUNKIN
AVIATION ADVISOR AND EXECUTIVE COACH
22 Buying Rail Travel An overview of this rapidly evolving sector
30 Travel Consultants What consultants can do for your travel programme
54 Expense Management How the SME sector is tackling this complex subject
60 Buying Hotel Accommodation A look at the merits of buying direct or using an HBA
REGULARS
6 The Knowledge Fast-track a self-booking tool
“I've done all the things I said I would at the start. I love the ITM. I think it's brilliant”
20 JAMIE HINDHAUGH
HEAD OF SOURCING, BBC, AND ITM CHAIRMAN
8 The Knowledge Buyer perspective
10 The Knowledge Step-by-step guide
12 The Knowledge Supplier perspective
14 Question Time Hotel queries answered
16 Event Preview The Business Travel Conference
18 The Debate Airline mergers in the spotlight
20 The Conversation With Jamie Hindhaugh of the BBC and ITM
80 Reality Check Product reviews by those in the know
THE REVIEW
35 Sixteen pages of news, trends and developments, plus updates from ITM, ACTE and HBAA and the latest stories from the Business Travel & Meetings Show
DEPARTURES
69 On Business in... Reykjavik 70 Meeting in... Plymouth 72 Flying to & Staying in... Asia-Pacific
“There are concerns about the effect of the change in the rail fare formula, but my view is that this will likely prompt even more corporates to consider consolidating their rail spend within a managed travel policy environment”
So says Ken Cameron, managing director, Evolvi
40 30 60 72
©GATWICK EXPRESS
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