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PRINCIPLE CLEANING SERVICES LTD HAS STEAMED AHEAD OF THE COMPETITION IN ITS TRAINING ACTIVITIES AND HAS A BICSC CERTIFIED AND REGISTERED TRAINING CENTRE AT ITS HEAD OFFICE IN LONDON.


Specialising in delivering high quality services in the Legal & Professional, Commercial and Educational sectors, Principle Cleaning Services has been a major player in the cleaning and support services arena since 1989 when it was set up by Douglas Cooke, the current Chief Executive. Now the company has a wealth of cleaning expertise, over 2000 employees and has won Golden Service awards 7 times. Douglas is also a respected industry leader involved in trade association boards including Chairman of the CSSA for 3 years.


At a time when budgets are constantly tightening, training can be one of the first things to be cut. Training is a key component of Principle Cleaning Services’ business as it prioritises continued investment in this area and believes that training and career progression are key factors to the success of the business. However, taking into account all the improved cleaning materials and technology, cleaning is still very hard work and physically intensive and credit should be given to operatives who continue to maintain high standards and a positive attitude in their work.


Named the Principle Academy, the facilities enable the company to assess and train its staff in a range of tasks and skills that form the Cleaning Operators Proficiency Certificate (COPC). It currently has four trained assessors and has also been awarded with a hub licence which allows it to become roaming assessors and authorised to carry out assessment on the sites of its valued contracts or alternative suitable venues. Principle Cleaning is fully committed to training under the BICSc banner whose mission is to raise the status and standards of the cleaning industry through education.


Principle Cleaning Services is proof that fully trained staff can increase productivity. Customers judge a company by the quality of service they receive and if they are not up to standard will become discontent. This is clearly not the case at Principle Cleaning Services as it has a growing portfolio of high profile clients in the City of London and a


you can maintain a reliable and regular workforce, cut down on expenditure and reduce accidents. Training can improve productivity rates and unfortunately there are a lot of companies who are reducing their training budgets, saying they train their staff, but they are just paying lip service to it without really setting anything up. The long term benefits will far outweigh the short term costs.”


number of iconic buildings in its portfolio such as the prestigious Gherkin, Taylor Wessing LLP, IPC Media, Arup and Christie’s Auction House.


Over the past few months, staff have received BICSc certifications for Train the Trainer, attended NEBOSH courses (National Examination Board of Occupational Safety and Health) and have been awarded National General Certificates (with credit) in Occupational Health and Safety. A number of staff have also attended certified training courses in First Aid, Food Hygiene and Infection Control.


Douglas Cooke, Chief Executive of Principle Cleaning Services and a BICSc council member said: “Training is extremely important to us. If you have fully trained employees,


Innovation and the use of new technology are also key factors to Principle Cleaning Services’ success as it uses the latest specialised cleaning methods and technically superior machinery to ensure a brilliant finish. Quality and protecting the environment has given the company an edge and it has both ISO9001 and ISO14001 certifications in place.


Principle Cleaning Services has recently become one of the first major contract cleaning companies to become a CarbonNeutral® Company and for the next three years will work alongside them where new initiatives will be introduced to reduce the company’s carbon emissions.


With such a commitment to training its staff and sustainability, Principle Cleaning Services Ltd has to ultimately be the first choice every time when looking for an FM supplier.


www.principle cleaning.com


The future of our cleaning industry | TOMORROW’S CLEANING | 41 TRAINING & EDUCATION


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