Supervision & Management | BUSINESS & PROFESSIONAL DEVELOPMENT Supervision & Management
Supervising Employees Certificate You know the realities of today’s workplace - less staff are managing more work and challenging people issues than ever before. Successful managers know they must continue to sharpen their management skills to meet these demands, not only for their own effectiveness, but their team’s success and overall organization’s performance. This eight-week program provides new or soon-to-be promoted supervisors and managers with a solid foundation in the essentials of supervising employees. Participants will leave each session with higher levels of self confidence, backed by skills that can be immediately applied when they return to their worksite.
Transition from Peer to Supervisor
As a new supervisor, you will encounter many n ew challenges. You’ll quickly learn that your technical expertise is of little help to you in the midst of managing people problems and productivity issues. Establishing yourself as someone people will listen to, respect, collaborate with and follow is not an easy task. You may even face the scrutiny of co- workers who may be thinking, “Why were they promoted?” This class examines the basic supervision skills, behaviors and attitudes you need to transition successfully from a member of the team to the leader of the team.
Course No.: CS11020712 Date: Tues., Feb. 7 Time: 8:30 am - 12:00 pm
Location: CSUSM Fee: $139
Web keywords: Peer Management Basics for New Supervisors
In the last 20 years, the rapid rise of technology and globalization has created more change in the world of work than in all of history. To be a successful leader, you will need to understand the big picture before you can begin dealing with the details of people and productivity issues. This class will help you understand your role as it relates to the overall organization and help you begin building the traits of an effective leader.
Course No.: CS11021412 Date: Tues., Feb. 14 Time: 8:30 am – 12:00 pm
Location: CSUSM Fee: $139
Web keywords: Supervisors Managing Within the Law
Managers and supervisors make decisions every day that can have significant legal implications for not only themselves but for their companies as well. This class will highlight some of the relevant federal and state laws and their application to the daily operations and functions of a supervisor, including preventative employment practices, harassment situations and health and safety guidelines.
Course No.: CS11022112 Date: Tues., Feb. 21 Time: 8:30 am – 12:00 pm
Location: CSUSM Fee: $139
Web keywords: Law Effective Communication Skills
As a manager, your ability to effectively communicate with your staff is key to a successful and productive department or team. The ability to influence and motivate people whose values, styles and ability to listen are different from your skills that may not come easily, but can be learned. You’ll have the opportunity to assess your own communication styles and perceptions and see how they translate to interactions with your staff and others.
Course No.: CS11030612 Date: Tues., Mar. 6 Time: 8:30 am – 12:00 pm
Location: CSUSM Fee: $139
Web keywords: Effective Communication Performance Management
A key responsibility of a supervisor is to manage employee performance. This class will help you better understand what an effective performance management system is, its purpose, elements and processes, and what your role is in making that system effective. Discussions will focus on the steps needed to identify, encourage, improve and reward employee performance. Also, you will identify between the performance management system and the other human resource systems, specifically, training and compensation.
Course No.: CS11022812 Date: Tues., Feb. 28 Time: 8:30 am – 12:00 pm
Location: CSUSM Fee: $139
Web keywords: Performance Managing Invisible Diversity Conflicts
Managers and supervisors often find themselves ill-equipped to handle challenges and conflicts that center on invisible diversity issues, such as sexual orientation, religious and political affiliation, age, marital and parental status, and personality. Failing to address these challenges can derail work performance and sometimes careers. The key to successfully handling these issues lies in developing cultural competence and diversity coaching skills. This class will introduce supervisors to their responsibility and role in managing a variety of issues related to a diverse workforce.
Course No.: CS11031312 Date: Tues., Mar. 13 Time: 8:30 am – 12:00 pm
Location: CSUSM Fee: $139
Web keywords: Diversity Coaching & Feedback
If you want to help others exceed their own expectations, then you will thrive as a coach. Learn to develop a coaching mindset, focusing on how to structure conversation by providing sample questions to get started. You will assess your current coaching skills, gaining hands-on practice to enhance your innate talent while developing critical coaching skills.
Course No.: CS11032012 Date: Tues., Mar. 20 Time: 8:30 am – 12:00 pm
Location: CSUSM Fee: $139
Web keywords: Coaching & Feedback Goal Setting & Time Management
Workplace demands are unwavering. Many supervisors are sandwiched between individual priorities and their staff. You must carve out time to develop personal priorities and attain your goals. Discover what motivates you, shifting your perception to become a more effective leader. Learn the basics of goal setting and time management and stay on track no matter what workplace chaos you encounter.
Course No.: CS11032711 Date: Tues., Mar. 27 Time: 8:30 am - 12:00 pm
Location: CSUSM Fee: $139
Web keywords: Goal Setting
CSUSM Extended Learning | Spring 2012 |
www.csusm.edu/el | (800) 500-9377 47
Courses
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