CERTIFICATE PROG AATH Title


S AND RUM ORIZATIONS


Supervising Employees Program Overview


You know the realities of today’s workplace - less staff are dealing with increasing workloads and more challenging people issues than ever before. As a manager in today’s workplace, you know that you must continue to sharpen your management skills to meet these demands, not only for your own effectiveness, but your team’s success and overall organization’s performance. At the end of each session, you will leave with higher levels of self confidence, backed by skills that you can immediately apply when you return to work!


Audience


Tis eight-week program provides new or soon-to-be promoted supervisors and managers with a solid foundation in the essentials of supervising employees.


Required Courses for Certificate Completion • Transition from Peer to Supervisor • Management Basics • Managing Within the Law • Effective Communication Skills • Performance Management • Managing Invisible Diversity Conflicts • Coaching & Feedback • Goal Setting & Time Management


Attention HR & Training Professionals


Tis popular program has also been offered on site to companies and tailored to their specific organization needs. For more information, call our office at 760-750-4020.


Continuing Education Units Total program is approved for 2.8 CEUs


Program Logistics Date: Tuesdays


Time: 8:30 am - 12:00 pm Locations: CSUSM San Marcos Campus


Fee: $139 for individual classes $999 for Series Fee Team Savings for three or more employees attending the same class!


Course


Transition from Peer to Supervisor Management Basics


Managing Within the Law


Effective Communication Skills Performance Management Coaching & Feedback


Managing Invisible Diversity Conflicts Goal Setting & Time Management


Spring 2012 Schedule Date


February 7 February 14 February 21 March 6


February 28 March 6 March 20 March 27


34 CSUSM Extended Learning | Spring 2012 | www.csusm.edu/el | (800) 500-9377


Keyword Supervision Peer Law


Communication Performance Coaching Diversity


Goal setting


Certificates & Authorizations


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