COMMS PEOPLE
TeleWare staff in charity race
AN EIGHT-strong team of pedal powering TeleWare staff took part in the 140 mile Coast- 2-Coast bike race on the weekend of 10- 12 September. Riding from Whitehaven to Sunderland the team represented almost all departments within TeleWare and raised over £1,000 for The James Cook University Hospital, Dog’s Trust, The Sheffield Children’s Hospital and The Royal Naval Benevolent Trust. “It was the first time most of the team had taken part in the ride and all thoroughly enjoyed it, even the steep hills,” said Gary Pollard, Documentation and Training Consultant.
www.comms-dealer.com ON THE MOVE...
FRONTIER Voice & Data has expanded its business development team with the appointment of Claudine Stirling. She brings over five years account management and business development experience in the telecoms industry, and her new remit is to drive Frontier’s value proposition to the channel. Michael J Thornton, Sales & Marketing Director at Frontier Voice & Data, commented: “We want to ensure that our partners always have access to personal support from experienced telecom industry professionals.”
Claudine Stirling JOBWATCH
THE summer was an odd time in recruitment. May and June were quieter than usual. Perhaps the General Election and the World Cup took up everyone’s Telly Time. You may have raised a smile seeing me under Jeremy Paxman’s cross-examination on BBC Newsnight. It’s not an experience for the feint hearted. But quite out of the ordinary, July and August proved to be incredibly busy months, with some excellent results. So far, this recruitment demand shows no sign of abating.
JMA customers have focused us on two areas – back office and billing on the support side, while the sales focus is squarely on data. The inexorable decline in voice margins, with more resilient and cost-effective hosted telephony and data circuits are driving our clients towards new ways to get customer stickiness and bigger margins.
Case in point, our IT support guys showed us a plug-
Clive Jefferys
“Quite out of the ordinary, July and August were incredibly busy months”
and-play Cisco phone solution. All they did was connect the handsets into our network, they self- configured and became live extensions on the spot. Now I can see why the market is heading that way. More to the point – IT professionals are now appearing on our interview boards with telecoms companies – a whole new raft of people are entering our marketplace. Clive Jefferys, Managing Director, JMA Network
Ryan O’Reilly, Head of Telecoms Infrastructure and Networks at Outsourcery, boasts 12 years experience in the hosted comms industry, most recently with Invomo where he was Operations Director. During this time he implemented a number of TDM, VoIP and IP infrastructures. His key experience is in designing, creating and managing carrier grade converged network solutions, and the structure and people that support it.
Piers Linney, joint CEO of Outsourcery, said: “The software industry is growing at a blistering rate with hosted IT at the forefront of changes. With the strategic appointments of Dan and Ryan we match our significant investment in technology with an equitable investment in people.”
Key hires drive hosted growth at Outsourcery
OUTSOURCERY has boosted its hosting team with two key hires. Dan Germain, Outsourcery’s new Head of Hosting Infrastructure, joins from Cobweb Solutions where he was CTO, leading a five-fold increase in the SaaS customer base as well as enhancing its service delivery to exceed 99.9 per cent availability for consecutive years.
JASON Sharp has joined Daisy Group as Group Finance Director. His career began at Ernst & Young in 1993 and he qualified as a Chartered Account in 1996. During the last five years Sharp was a Finance Director for British Nuclear Fuels where he successfully created and developed the National
Jason Sharp
Nuclear Laboratory on behalf of the UK Government. Sharp said: “Daisy has undergone phenomenal growth and
change over the last 12 months. I have joined at an exciting time to develop the finance team across the organisation, and am looking forward to putting my knowledge and experience to good use.”
DISTRIBUTOR Nimans as appointed Gail Fitton as Financial Services Manager, and it didn’t take her long to beat the drum and expound the benefits of finance options for resellers. “Cash remains king in the economy,” she commented. “The tax benefits of leasing and lower rental
makes it an easier sell for resellers who can then
Gail Fitton
go back and up-sell at a later stage. Leasing also creates the potential for bigger solution-led sales based on what a customer can afford on a monthly basis compared to one upfront cash outlay.”
58 COMMS DEALER OCTOBER 2010
www.comms-dealer.com
O-BIT Telecom staff rocked to a performance by Muse at Wembley Stadium last month when the firm handed over its corporate box for a staff incentive day. Sales and Marketing Director, Elizabeth Sparrow, said: “After working so hard it’s really great to give something back to our staff. What better way than witnessing one of the best live performances of recent years at one of the best venues in the country.” The following night, Operations Manager Paul Richens attended the concert with a selection of both colleagues and customers. He enthused: “What a brilliant experience to have and to share with our staff and customers. I’ll remember this night for a very long time!”
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