Contents
Inside this issue...
industry update 06-13 Industry Update
features 26 Airline innovation
itCa
19 ITCA Dubai preview 33 President’s column 70 ITCA update 72 ITCA Nice
speCial reports
14 Emirates Flight Catering 34 Onboard with Saudia 50 Sustainability at Coca-Cola Europe 60 Airline food is good for you - SIA
regulars
41 In person - Mike Pooley, gategroup 42 Jeremy 44 Four Corners 46 Creative Kitchen - Thai Airways 48 Industry Comment - Rob Britton 54 Lean management 57 Wine - Ratcliffe and Brown 58 Rail Catering - a new regular series 68 Product news 69 People on the move 73 Past events 74 Future events
26 feature
Airline innovation An exciting range of enhancements and new products are appearing throughout the cabin, reflecting a realisation by airlines that they must put their passengers first if they want loyalty.
33 itCa
Stephen White ITCA’s president discusses the Association’s latest plans and initiatives and looks forward to a new- look ITCA in Nice 2011. Members are also urged to send in their Mercurys entries.
Cover image courtesy of Helios
www.helios-mppd.nl.com
58 next issue 68
• ITCA Nice • ITCA Dubai review
rail Catering
Increasing rail sales In the first of a regular series on the rail travel food market in Europe, we discuss how sales can be improved in Standard class. Is at-seat service the answer and can presentation be improved.
60 Coming up
• ITCA Dubai - We look forward to seeing you there. • The Mercurys - send in your entry today!
www.itcanet.com/awards/mercury
speCial report
Food is good for you! An award-winning health journalist investigates the nutritional value of inflight meals when it comes to jetlag, anxiety and travel sickness. SIA’s cuisine passes the test.
www.onboardhospitality.com
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