Insider News& Business
User’s Group Meeting Blended CEU Education, Inspiring Speakers,
Networking & Entertainment Rapid Response Monitoring hosted its second successful Users’ Group meet- ing August 1-4 at the Turning Stone Resort and Casino in Verona, N.Y. The event featured a well-conceived menu
Helping direct dealers on how to shape the future of the security industry, keynote speaker Eric Haseltine related stories of “great ideas” that were either thoughtfully developed or woefully bungled, from industries such as com- puting and mobile communications.
of industry and business training, tours of the Rapid Response corporate head- quarters and monitoring center, count- less networking opportunities, inspiring speakers, technology and service exhib- its, and amusing entertainment. Rapid Response Users’ Group 2010, called RRUG, offered opportu- nities for the company’s dealers to learn about new Rapid Technology in order to find new ways to further develop their businesses. This year’s Users’ Group offered everything RRUG 2009 did, along with an enhanced course load, more vendors, and additional opportunities to meet Rapid Response staff. The four-day meet- ing brought together more than 250 companies, rep- resented by over 450 attendees in all.
22 October 2010
Thirty-two educational services and courses were offered during RRUG 2010, including fire, technology, sales and marketing, and business tracks. All courses provided attendees with National Training School and/or New Jersey CEU credits. Among these courses were dealer-to-dealer round- tables in which dealers were presented with thought-provoking situations by industry professionals, and were then given the chance to discuss possible solutions and methods of improvement with other dealers. Rapid Track seminar focused on Rapid Response Monitoring’s propri- etary software and web-based services for extended dealer and end user con- nectivity. RapidLink3k™ and Rapid- Web3k™ were among the new Rapid technologies introduced. Within the Rapid Technology Room these two new tools were demonstrated on computers, iPhones®, and iPads™, giving deal- ers the chance to fully experience the capabilities they and their end users soon will have. The iPads created quite a buzz at RRUG, culminating with six random iPad give-aways on the final night of the event.
News Briefs Baldino
Stanley Security Solutions promoted Craig R. Baldino to chief financial offi- cer for the Mechanical Access Solutions (MAS) platform. Baldino will have leadership respon- sibilities for the MAS Finance orga- nization globally. He joined Stanley Security Solutions
in 2007 as the chief financial officer for the Mechanical Solutions Division.
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Protection One, Lawrence, Kan., appointed Jamie Rosand Haenggi as chief marketing and customer experi- ence officer. In her role, Haenggi will lead all marketing, communications and customer experience strategies for Pro- tection One. Haenggi brings more than 17 years of experience in marketing, sales, operations and strategy to her role.
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RS2 Technologies LLC, Munster, Ind., appointed Debbie Sulek and Steve Eguasa as software engineers as part of a major expansion and strength- ening of RS2’s Software Engineering Department. RS2 managing partner, Doug Robinson, said, “Debbie will be working on enhance- ments to — and new features for — our Access It!® Univer-
Eguasa
RRUG 2010 attendees are given an opportunity to network with their peers and Rapid Response staff outside of Rapid Response’s headquarters in Syra- cuse, N.Y., both before and after tours of the facility were conducted.
USER’S GROUP continued on page 48
sal software. Steve will primarily be responsible for helping to develop the web interface for Access It!® Universal and will also be working on its GUI.” Sulek joined RS2 after several years of software development work in the bank- ing and financial services area. Before joining RS2, Eguasa worked as a free- lance web designer and as a database developer.
PHOTO BY SDM STAFF
PHOTO BY SDM STAFF
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