NEWS
Time of buoyancy in comms recruitment
THIS time last year was a ‘desert’ for recruiters across the board, but times have changed, observes to Gary Hammond, Director at TTR UK. “The Internet job boards saw huge drops in vacancies and many recruitment companies just couldn’t survive the recession,” he said. TTR noted a return to recruit- ment stability in November 2009, maintaining stability through to April this year ahead of a wow-fac- tor May, according to Hammond. He added: “We have seen a huge increase in recruitment activity throughout the channel, especially with UK-wide demand for telesales and field sales personnel. “Our lines have been smoking
with vacancies and demand for our Flat Fee Recruitment Campaigns hit an all time high in May.” Hammond says that many com- panies in the channel can ‘smell’
engineering skills. Some companies are re-approaching engineers who they previously made redundant when things were tight.” Despite the recession there is
Gary Hammond
the business opportunities and they are beginning to invest in attracting new business talent in telesales, new business field sales and com- mission-only field sales. “This is a great indicator of the
positive sentiment flooding back through the comms channel,” com- mented Hammond. “And we are seeing fresh demand for additional
not a ready pool of ‘ideal’ appli- cants, noted Hammond, meaning that salaries are strong. “For telesales, we are finding that the best salaries attract the best personnel,” Hammond comment- ed. “Good telesales staff are hard to find. If your in telesales and good at it, why are you going to respond to campaigns at £14k-£20k when some companies are prepared to pay £25k-£30k basics?” The competition across all industries for telesales is nothing short of a ‘dutch auction’, observes Hammond. “The best telesales can- didates are earning circa £45k with commission. They can be worth their weight in gold.”
www.comms-dealer.com
Entrant ‘takes on the world’
A WHOLESALE telecoms market entrant is aiming to ‘take the world by storm’ and is blazing a trail with what it claims is the largest major wholesale agreement in the south- ern hemisphere, with Telecom New Zealand (the country’s equivalent to British Telecom).
The firm opened its doors to the UK a year ago and has signed Gamma Telecom (fixed wire and mobile), Opal, and Openreach. The company has ‘great expec-
tations’ for the UK market, says CEO, John Pellew. “We see a great future in wholesale customers,” he said. “This is an exciting time for Telcoinabox globally.” Switching on to the XT network
in New Zealand alone, a country which it’s population is the tenth of the size of Great Britain, will gener- ate for the firm more than $400m over the next two years.
John Pellew
Telcoinabox is a wholesaler and franchisor which packages telepho- ny products and distributes them through its franchisee and whole- sale service provider network. The company has offices in
London, Sydney, and Wellington and is expanding rapidly, turning over approximately $80m a year globally. Growth for the company is forecast to reach 100% within one year.
KCOM is to provide Daisy Group with inbound call handling and routing services under a new three year agreement. The service will be delivered via
CHARITY runners from Incom Business Systems completed the Bupa Great Manchester Run to raise money for SANDS, the Stillbirth and Neonatal Death charity. The team, headed up by Joint MDs David Hughes and Jason Kilvert, secured a running total of over £2,500. Hughes said: “We have a strong team ethic within the company. This was borne out by the amount of staff who wanted to be involved in this challenge for what is a very worthy cause.”
Kcom wins Daisy contract Going global
“Our customers will have access
Myriad, Kcom’s call routing and voice response platform. Daisy‘s COO, Gareth Kirk- wood, said: “We will use the Myriad platform to develop our own range of inbound call solutions to meet the evolving needs of customers.
to their own portal which will allow them to make moves, adds and changes to their NTS services, simplifying the process.” Bill Halbert, Executive Chair-
man, KCOM Group, commented: “The contract with Daisy Group gives us a substantial relationship with one of the fastest growing voice and data services providers in the UK.”
BT’s IP Exchange platform, the first BT Wholesale service designed for the global comms market, is now available worldwide. The service is already being
used by over 100 fixed line and mobile operators in the UK. Cameron Rejali, MD, Products, said: “The IP Exchange service is designed to simplify the technical and commercial complexity of achieving IP interoperability.”
6 COMMS DEALER JUNE 2010
www.comms-dealer.com
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