NEWS
Student caterers take a lesson in how to dispose of FOG
Anglian Water has launched a cam- student run restaurant at Lincoln and diners want to eat out safe in the ing staff this campaign will help pro-
paign to raise awareness among College. Students are advised to knowledge that the environment tect the environment.”
catering students of the need to avoid scrape wet plates, pans and utensils they are in is free from pollutants The amount of FOG found across
the build-up of fats, oils, and grease to remove food and grease before such as FOG. Educating catering stu- the UK has trebled since the 1960s
(FOG) in commercial kitchens. washing up, collect waste oil in a dents is an important starting point due to a massive increase in the
The campaign, which has the suitable secure container and to get the message across.” number of restaurants, takeaways
backing of the Environment Agency, arrange for it to be taken away by an Tim Everett, policy adviser, CIEH, and catering outlets and a greater
the Chartered Institute of Environ- approved and licensed contractor for said: “The problems caused by FOG reliance on fast food.
mental Health and trade organisa- recycling into biodiesel. in our drains and sewers remain The guide can be viewed at
tions, was formally launched by Anglian Water’s media manager, invisible until blockages occur. http://www.anglianwater.co.uk/busi-
Gillian Merron, MP for Lincoln, at the Collette Nicholls, said: “Customers “By raising awareness with cater- ness/wastewater-services/disposal/
Ofwat unveils service
and delivery report
Ofwat’s report “Service and delivery ■ Customers previously affected by
– performance of the water compa- poor performance from some
nies in England and Wales 2008-09” companies are now receiving bet-
has been published. The report sets ter service
out how water companies per- ■ Aggregate capital investment at
formed in 2008-09 in delivering £4.7B was 14% higher than
services to consumers, and includes assumed at the 2004 price review
analysis of companies’ performance ■ Overall investment is still some
and where Ofwat is taking action – if 4% behind expectations for the
necessary – on behalf of consumers. first four years of the current price
Regarding company performance, limit period (2005-10)
in general, Ofwat felt the companies ■ However, the companies have
delivered good levels of service and caught up on capital maintenance,
reliability to consumers. But it found which is 10% above the level
that there was no room for compla- expected at this stage of the Ofwat found that consumers received good levels of service
cency. Key points included: price review
■ All of the companies met their ■ Tendring Hundred Water were ■ United Utilities Water has put in
leakage targets despite a particu- The report also summarises any fined £42,000 in October 2008 place new systems to investigate
larly cold winter regulatory action that was taken following an accounting error that and record sewer flooding inci-
■ Water companies have continued during the period: led the company to misreport dents to bring them in line with
to focus on reducing the number ■ Enforcement action was complet- information in its 2006June return industry best practice
of pollution incidents ed against Severn Trent Water and ■ A formal undertaking was secured
■ Most companies have improved Thames Water by applying from United Utilities Water to To download the full report
the way that they maintain their the proposed financial penalties address problems at properties in please visit:
assets and longer-term indicators reported in Ofwat’s 2007-08 the Penketh area of Warrington www.ofwat.gov.uk/regulating/rep
of serviceability report affected by sewer flooding orting/rpt_los_2008-09
British Water and IWEX team up for summit on challenges
British Water, in association with Delegates will be able to book
IWEX will be running a major two-day either day, with discounts for booking
event alongside IWEX 2010, which both days. A free place will be
takes place April 20-22 at the NEC offered to any member company tak-
Birmingham. Building on the success ing space on the British Water
of its Supply Chain Conference in Pavilion. Each day will run from
2009, the summit will discuss the 9.30am and end with a networking
challenges ahead and innovation lunch and time to visit the exhibition.
and cover important issues facing the pany procurement strategy and the funding infrastructure projects, water
water industry today. impact of water company ownership. scarcity, and the UK government’s For more information email
Day one will focus on the UK mar- Day two will take on an international perspective on the international envi- jeremy.bayfield@britishwater.co.uk
ket, with topics including water com- perspective with topics covering ronment and the water sector. or visit www.britishwater.co.uk
6 Water & Wastewater Treatment November 2009
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