IT, SCADA AND TELEMETRY
iSCADA is one of a series of key technology projects that
will deliver the benefits of South West Water’s Puros
business transformation programme. Neil Fanning
of Parsons Brinckerhoff and Mike Wigmore of
South West Water introduce the project
A foundation for change
T
he geography and demographics of the and the tools operate in a manner that specification and are about to conclude the
10,400km
2
and 1.6 million residents minimises the impact on the operational system procurement process. They used an innovative
served by South West Water create an iSCADA will operate at any location, from the competitive dialogue process during the project’s
unusual set of challenges. With 633 wastewater office to remote sites. All remote sites and procurement phase whose enhanced openness
treatment works and 625 miles of ecologically mobile workers will be connected to the centrally allowed expectations of functionality, cost and
important coastline, including 144 designated located iSCADA data centres using internet timescales to be better managed. An additional
bathing waters and 22 designated shellfish protocol (IP) based technologies. SCADA and benefit was the reduction of risks for both South
waters attracting five million visitors per year, the Telemetry data will be delivered using a wide West Water and the candidate suppliers.
high asset-to-customer ratio makes Ofwat’s range of platforms, including mobile devices, in iSCADA is the cornerstone of the Puros
efficiency challenges particularly pertinent. accordance with South West Water’s vision of programme and facilitates a more productive
The Puros (Phased Utilisation of Remote mobile and flexible working. Portal techniques and efficient way of working. The provision of
Operating Systems) project was born when will allow data presentation to be tailored to the Telemetry and SCADA data with increased
South West Water needed to replace its mature device’s capabilities and its mode of use. integrity and availability allows greater emphasis
local SCADA and regional telemetry systems. South West Water and Parsons Brinckerhoff to be placed on proactive rather than reactive
It recognised that this provided an opportunity to have developed a phased programme for the work. Integrating iSCADA with wider corporate
strategically review its business processes and portal implementation, which initially will be applications and using IP and portal technologies
then to consider how technology could aid these provided as part of iSCADA. However, the will deliver a pervasive location-aware system
changes. More efficient processes will improve specification of standard Web interfaces and capable of intelligent scheduling, which assigns a
how South West Water interacts with its assets services provides the flexibility to enable future job to the closest operative with the necessary
and collected data to deliver outstanding migration to an Enterprise Architecture. expertise. This leads to an increase in asset base
operational performance and customer service. reliability and staff productivity.
Integrated SCADA (iSCADA) is the first Puros Puros Enterprise Architecture iSCADA is a sustainable solution that
technology project, providing the foundation for In the future iSCADA will be combined with other contributes to the protection of catchments,
delivering the benefits of Puros. Parsons technologies such as Geographic Information estuaries and coastlines and facilitates a
Brinckerhoff was appointed at the end of 2008 System (GIS), Asset Management and Work reduction in environmental impact. It will bring
to develop the iSCADA technical specification Management, in an Enterprise Architecture to about improvements in compliance, operational
and support South West Water through the deliver the Puros vision. Integrating SCADA and efficiency and customer satisfaction.
procurement process. The unified application Telemetry data seamlessly with data from other Commenting on the project, South West
replaces the existing standalone regional sources enables access to a “single version of the Water’s Mike Wigmore says: “iSCADA is the
telemetry, covering 1,800 sites and 120 local truth” pertaining to any asset or service in the cornerstone of our Puros business process
SCADA systems. business. Everyone, from mobile operatives to change programme and as such it is essential
An enhanced suite of configuration the board room, has a consistent real-time view that we get it right. Parsons Brinkerhoff has
management tools was specified as part of the of the status of assets and services via portal provided South West Water with impeccable,
iSCADA solution. These have been designed to applications, which is tailored to the user’s role, timely and cost-effective support through the
allow iSCADA to provide consistent high-quality current task and access method. technical specification and procurement phases.
data to enrich information within the wider South The financial constraints combined with short We look forward to engaging with Parsons
West Water business processes, enabling timescales brought many challenges for the Brinkerhoff through the implementation phase to
accurate strategic decisions. Secure methods of project, but South West Water and Parsons jointly deliver what is a key a piece of technology
version control and auditing have been included Brinckerhoff have successfully defined a technical that will realise benefits for the business.”■■■
22 Water & Wastewater Treatment November 2009
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