nullether your challenge is reducing costs or
increasing productivity or enullciency,
we can help.
“I recommend LANDesk
®
Service
Desk over any of the other leading
service desk products out there.
It has increased our productivity,
decreased our time of call closure,
minimized our down time, and has
saved us significant time and money.”
— Jimmy Misenheimer
nullnullormation nullstems nullonullct Leader,
“Our SLA performance has always
nullptist nullalth
been extremely high — better than
99 percent. The LANDesk solution
helps us maintain this high level
of customer satisfaction, while
“Our second and third-line people now
considerably improving our ability
have the headroom to undertake
to analyse and report on our own
more strategic roles. That has
internal processes.”
allowed us to develop our in-house
skills even more. As a result, we’ve
— nullryl nullrnullr
been able to dramatically reduce
Customer nullrvice nullnager,
our reliance on outside consultants,
Dernullnt nullared nullrvices
saving us about £50,000 in the first
12 months.”
— Ronullr nullarpark
Assistant nullad onullnullT,
London nullrough onullnullllingdon
Visit
http://itsm.landesk.com/ or call 01483 744444
to discover honullnull are helping our customers deliver
enullellent service management.
Copyright © 2009, Avocent Corporation. All rights reserved. Avocent, LANDesk and Touchpaper and their respective logos are among the registered trademarks or trademarks
onullAvocent Corporation, its sunullidiaries or its anullliated companies in the nullited nullates andnullr other countries.
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