PEOPLE & OPINIONS
workflow, “that starts with initial documen- be used for other products, too. In fact, cation after a brief orientation. It features
tation of the procedure and product details Bouren revealed that the next product line numerous graphics and icons that convey
and continues through reviews by implant on the agenda is cardiac rhythm manage- information to a user at a glance.
coordinators, billing clerks when necessary ment products, which they may start tack- HandOff is “very affordable,” too, ac-
and then directly into our MMIS.” ling in first quarter 2010. cording to Carson. In addition to a one-
“In our case, we elected to use BlackTie in Beaumont’s doctors have been “very en- time interface fee and an initial set-up
a ‘vendor self-serve’ model tasking them with gaged and helpful” in deciding what prod- charge, Beaumont only pays a monthly
all initial documentation, which reduced con- ucts and vendors to use, and in working subscription fee as part of its three-year
siderably the amount of work that our im- with HandOff as Bouren and her team have contract. “BlackTie’s subscription fees are
plant coordinators and buyers need to do,” been educating them on the different pric- clearly based on the value of the bill-only
Carson continued. Each vendor can create a ing levels. They also like the data it provides. spend being managed, so a large hospital
record of products used in a case, and the “The HandOff application has a very com- will pay more than a small hospital,” he
HandOff application automatically applies prehensive report builder and graphics noted. “Our fee equates to approximately
the appropriate contract price, be it by line package that enables our financial and op- 0.75% of the spend being managed, which
item or capitation, and then routes it for re- erational managers to build a wide variety we consider to be very appropriate for the
view and approval by the appropriate im- of reports that we can share with the medi- value we receive.”
plant coordinator. cal staff leadership and individual physi- Carson and Bouren primarily attribute
Beaumont originally contracted with cians,” Carson said. Beaumont’s return-on-investment with
BlackTie in April and started using HandOff Bouren lauded Beaumont’s vendors who HandOff to “immediate improvement in
in early May after the requisition interface have been working with the organization PO pricing accuracy because contract pric-
with Oracle was completed. Three times a to use HandOff. “One benefit they realize ing is being managed electronically,” and
day HandOff will pass all of the approved is that they get paid more quickly,” she said. based on its pre-implementation analysis.
requisitions to Oracle, and about an hour later An automated application like HandOff can That showed a positive ROI, net of all
Oracle will pass all of the corresponding PO also help identify problems or questions costs, about 60 days after implementation,
numbers back to HandOff, according to with an order more quickly to prevent fur- said Carson. HPN
Carson. HandOff then automatically for- ther processing delays.
wards the POs on to each vendor. T.D. Suchowski is a Chicago-based freelance
Beaumont uses HandOff for total joints and Measuring ROI writer who specializes in healthcare topics.
spine implants currently, but Bouren and Carson noted that staff and vendors all Read the full story at
www.hpnonline.com/
Carson acknowledge that the application can learned how to use the HandOff appli- inside/2009-11/0911-PnP.html
At 20% or more of your total supply spend–
how strong is your bill-only process?
Spine, orthopedics, CRM...
Paperwork, stickers, faxes, after-the-fact-requisitions,
manually compiled spreadsheets...
HandOff
™
from BlackTie Medical is an Internet-based
service that complements your existing MMIS by offering
electronic component and capitation price fi le storage
and management, real-time bill-only transaction visibility,
robust graphics, detailed spend reporting and reduced
labor. HandOff brings clarity and control to your entire
bill-only process and, best of all, HandOff delivers
a substantial ROI.
blacktiemedical.com
Or contact us at
info@blacktiemedical.com
Visit
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www.hpnonline.com • HEALTHCARE PURCHASING NEWS November 2009 61
0911-PnP(BlackTie)-short.JA edit.pmd 61 10/14/2009, 9:49 AM
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