NOVEMBER 2009 Volume 33, No. 11
DEPARTMENTS
People, Places, Processes & Products that Influence the Supply Chain
8 Performance improvement programs fight a NEWS
loss cause
6 Newswire/Fast Stats
When budgets hit the rocks, regardless of economic climate, performance
8 Performance Improvement
improvement programs tend to roll. From continuous quality improve- Programs
ment (CQI) and total quality management (TQM) to lean manufactur-
12 Performance Improvement
ing and Six Sigma, supply chain managers must be able to delineate
Success & Failure Stories
between these concepts, determine what they can contribute to effi-
cient and effective operations and how to incorporate them into day-
to-day operations.
OPERATING ROOM
14 OR Management Salary Survey
14 With great pay comes great
14 Outpatient Connection
responsibility
INFECTION CONTROL
Continuing economic woes may have as many as 18 Hand Hygiene
CONTENTS
half of all U.S. hospitals operating in the red, but
18 Infection Control Update
that apparently isn’t coloring the financial and pro-
fessional outlook for those in operating room man-
28 Infection Protection
agement positions, which seems to remain rather
62 Hand Hygiene Product Spotlights
rosy, according to the latest results of Healthcare
Purchasing News’ OR Management Salary Survey.
CENTRAL SERVICES
30 Self-Study Series
18 Washing away the flu blues
Labels – They’re not just window dressing
34 IAHCSMM Viewpoint
You’re walking down stairs, sliding your hand along
the rail where a child had walked before you, who
36 CS Solutions
also slid his hand along the rail, just after wiping his
38 Endoscope Care Guide
hand across his runny nose. You lift your hand from
Surgical suites mean business 38
the rail and scratch your own nose. Someone
Keeping an eye on repair reduction 38
sneezes, wipes their hands on their pants, then opens
a door by the knob that you come along behind and
Redefining endoscope quality in
HD world 42
open, too. Then you rub your eye. Guess what you
just may have caught?
Caveat Endo:
10 Tips for targeting an ISO 44
Opting for an oxidizing chemistry 46
38 Surgical suites mean business
Using RFID technology for
endoscope management 50
There’s an old adage that if you take care of your tools they
will take care of you. In hospital and outpatient surgical suites
PRODUCTS & SERVICES
and operating rooms, the reciprocal effect is doubled because
52 Freight Management
they take care of patients, too. For a variety of tips and tricks
from the professionals to keep those costly endoscopic in-
52 New Technology
struments primed and ready for action all year long, turn to
58 What Works
Healthcare Purchasing News’ 2009 Endoscope Care Guide for
62 New Products
clues.
PEOPLE & OPINIONS
52 Managing freight a package deal 4 Fast Foreward
Driven by economic pressures, increased awareness of
60 Newsmaker
savings opportunities and the complex nature of freight
Backdoor buying meets software match
management, more healthcare facilities are ramping up
by T.D. Suchowski
their freight management activities, oftentimes through 60 Worth Repeating
the use of a third party logistics company (3PL) or
64 Back Talk
outsourced freight management services.
The secret to best-in-class supply chains
by David S. Kaczmarek
63 Advertiser Index/Classified
2 November 2009 • HEALTHCARE PURCHASING NEWS
www.hpnonline.com
0911-TOC.pmd 2 10/14/2009, 10:36 AM
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