Centres of excellence – communities of practice
The HR Centre The John Madejski Centre The Knowledge
of Excellence for Reputation Management Forum
Henley’s HR Centre of Excellence was Starting from the belief that Established in 2000, the Henley
established in 2005 to be a catalyst organisations can only achieve long- Knowledge Management Forum
for changing the conversation about lasting and real success if they have brings together business practitioners,
Human Resources Management (HRM). collaborative and trusting relationships industry thought-leaders and experts/
HR in major international companies
with all its stakeholders, over the last academics to help organisations tackle
is a complex and crucial aspect of
eight years, the Centre has developed the new challenges presented by the
its success. Despite the very best
a rigorous and successfully tried digital information age. Members of
efforts of organisations and leading
and tested methodology – SPIRIT©. the Forum are from a wide variety
edge thinkers there has been no
This measures both the strength of of organisations in the private,
meeting of minds about what good HR
stakeholder relationships and the public and third sectors: more than
management looks like and how it can
reputations of organisations. 45 member organisations are involved
be developed and little is being done Since the Centre’s launch, the
in interactive events, research and
to drive a clear view of excellence in research team has helped to improve
networking.
managing HR internationally. numerous stakeholder relationships The Henley Knowledge Management
Some of Europe’s top performing
with various organisations, in both Forum is an internationally recognised
organisations are working with us in
the commercial and non-profit sectors. centre of excellence in knowledge
defining excellence in international
One of the strengths of the Centre is management. It develops thought
HR and designing best practice to
its experience in dealing with a diverse leadership by linking practitioners,
develop the capabilities of those
range of relationships, cultures, researchers, and well-known
engaged in it. The Centre provides
organisations and stakeholder groups. knowledge management specialists.
a forum for senior international HR The Centre is associated with the
The active engagement of member
executives to network, to discuss ‘Reputation Institute’ (a network of
organisations allows the Forum to
the challenges and what their institutes concerned with reputation
meet current business needs through
organisations are doing in HRM, and to issues). This enables the Centre to draw
events and collaborative research. This
consider the development of the role of on the knowledge and experience
is synthesised into practical guidance
HR. They drive the agenda, they own of leading universities in the USA,
that helps members develop their own
the content and we are working with Denmark, The Netherlands, Germany,
knowledge management capabilities.
them to develop the capability of their Australia, Sweden and South Africa. Current topics being explored:
HR people. collaboration between organisations,
Topics covered include: employee
internal collaboration, social network
engagement, HR leadership, the
analysis, improving the quality
behavioural aspects of knowledge
of conversations in organisations,
management, HR talent, performance
retaining expertise in organisations.
management, leading change,
managing a global workforce,
engaging people, exploding the myth
of organisational values, flexible
working, HR transformation.
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