E-Fusion 2008
The Payback of the Information Dashboard
The benefits of strict information management are huge, but so are the risks. Becoming
too dependent on simplistic information can be limiting. Patricia Saporito of Business
Objects, a SAP company and Mark Allaben of The Hartford Insurance Group explain.
TINNIRELLO McDONALD
Mark Allaben
Patricia Saporito,
The Hartford
Business Objects
LEE McDONALD: I’m Lee McDonald with the A.M. Best
Company. Welcome to our last day of the E-Fusion event.
It’s been good. We’ve seen a lot of wonderful presenta-
tions and some really interesting projects. It all comes
together today with a wonderful presentation and our judg-
es to give their final decision on the recipient.
Today we have some very interesting guests. The topic, of
course, is the Payback of the Information Dashboard. We
have two people who we know are very knowledgeable
in this area, Patricia Saporito. Welcome. Pat, of course,
is with Business Objects. She’s also been involved in the
insurance industry in different capacities for a number of
years – very knowledgeable about insurance, very knowl-
edgeable about the financial underpinnings of insurance
and where that meets technology. That’s why we’re excited
to have her.
Mark Allaben, who is a practioner with The Hartford, vice
president and an actuary. Welcome, Mark. That’s the order
issues. What’s the critical business issue here?
in which we’ll be hearing from our folks. We’ll then be
meeting with Pat again and two other judges. I just can’t
PAUL TINNIRELLO: This is a great topic. I think it’s an
thank them enough for all the work they’ve done – Jaimie
interesting topic. Most organizations are awash in informa-
Pickles and Mike Wise – we’ll be hearing from them at
tion. Some collect the right information, some collect the
noon, our time. It’s going to be the announcement. We’re
wrong information. We talk about business intelligence or
also going to be reviewing the three finalists for the 2008
business analytics. The real challenge is: what are com-
which are Allied North America, Progressive and American
panies doing with the information they’ve collected? What
Family. We’ll have reps from each of those projects on the
are they missing? How are they using it and how are they
line and do a quick review, talk about some of the high-
using it to their advantage to improve their business and
lights and then hear who the judges have selected.
productivity?
We’re going to hear from Pat in a second. Paul, you’ve
I think starting out with Pat we’re going to hear some good
been very instrumental in developing these topics and I
presentations today and I think the attendees will be very,
know you’ve been a lot of thought and effort into tying
very pleased with some of the information provided.
it into actual, what you consider to be critical, business
Copyright © 2008 by A.M. Best Company, Inc.