Your In-Company Training Solutions
In-Company
Our Bespoke Solutions
The difference it’s made
“The training has provided a greater
understanding of non-conformance
It was a positive
consequences and more importantly
ownership of the solution.
learning experience for all
and from my perspective it
The feedback received from the attendees
is good to see LRQA offering
was very positive. Although it is still early
days, we are considering rolling the training
this service in Scotland
out across additional key process areas
within our organisation. This is in an effort
to improve the understanding and attitude
towards quality across the value chain,
whilst working as a motivational tool and
The trainer spent time up front to become
Background
aid for improvement initiatives.
familiar with Aker Solutions, understanding
their needs and processes. This allowed the It was a positive learning experience for all
In an effort to drive continual improvement
trainer to design and develop a bespoke and from my perspective it is good to see
within their organisation, Aker Solutions in
option suiting their requirements. LRQA offering this service in Scotland,”
Aberdeen had recognised that some areas of
Pam Barclay commented.
the business processes were not fully defined
The training was delivered over two days on
and at times some of the process areas were
site in Aberdeen to twelve personnel from
deviating from process controls.
production quality control and production
workshop technicians within the business.
The local quality manager, Pam Barclay,
wanted to reinforce understanding of the
The content covered the foundations behind
need to adhere to processes and procedures,
the training, consequences of
while promoting quality throughout the entire
non-conformance, basic audit training,
organisation.
root cause analysis investigation techniques
and implementing of corrective action.
The training
Recognising the value and change that
training could bring, Pam contacted LRQA
to discuss what options were available.
The primary objective was to focus individuals
on where there were improvement
opportunities. LRQA were able to offer
bespoke training to support the solution.
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