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Having certified QMSs and robust internal “The training helped us understand audits
auditing programmes is a vital part of good and the ISO 9001 standard. Cheryl [trainer]
corporate governance as Irene Sherry, Project made what was potentially a very dry
Director of the Ashton Centre explains. subject come alive.
“ISO 9001 has helped us in running the We assimilated a lot of information,
organisation. We don’t have that many staff understood it and this gave us confidence
within this project, so having policies and when it came to undertaking the audits
procedures in place means that everyone back at work.
knows what needs to be done. It allows us
to follow clients from first point of contact We’ve now undertaken two audits since the
right through,” Irene comments. training and the feedback that we’ve had
from the rest of our organisation has been
“ISO 9001 is important to us particularly Irene and her colleague did not have a very good with comments on the
when applying for funding. The training has background in quality management thoroughness of the audit.”
allowed us to carry out more effective therefore the training was a vital part of
internal audits which in turn has improved really getting to grips with internal auditing.
the way in which we manage our records
and prepare for our training courses.”

The Ashton Centre
The programme comes at a time where there
has been a push from Government for a
raising of standards within the community
Irene Sherry
and voluntary sector to improve governance Project Director
structures.
Stress Reduction and
Management at the Centre
Ashton Community Trust works within the local area delivering projects aimed at social and
economic regeneration including employment outreach, childcare and community empowerment
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